Lucy Ferguson Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Responsible for organization change, talent program development and engagement for AIG’s global IT organization. - Developed multi-year IT engagement strategy and plan. - Created IT leadership and engagement networks to inform, engage and empower top 100 global IT leaders and 60+ employee change agents and key influencers. - Led IT Job Framework change and communications strategy and overall program management. - Developed and operationalized IT rewards and recognition program aligned to desired behaviors. - Founded global Tech Talk speaker series

New York, Ny, Us

Responsible for organization change, end user technology and organization communications, talent program development and engagement for Technology Services organization.- Developed multi-year change and communications strategy in support of transition towards agile ways of working, machine learning and the cloud.- Designed and hosted engaging global leadership site visits and town halls- Led organizational re-design and communications to merge five organizations into one. - Developed two year rotational program to attract and develop college graduate talent. - Conceptualized, designed and operationalized a concierge technology bar service and experience center

Worldwide, Oo

Led Organization Transformation and Talent consulting teams in the successful delivery of multiple client engagements. Focus was IT transformation and technology adoption in global organizations across multiple sectors.- Developed and delivered communication strategy for a complex IT infrastructure consolidation program partnering with multiple stakeholders and subject matter experts at global insurance client.- Led end user technology change and communications strategy and delivery in support of the adoption of new technologies and services for a global insurance client.- Led organization design and implementation including leadership transitions and workforce rightsizing for a global media clients IT organization.- Created organization change and communications strategy and plan for a SaaS (Software as a Service) cloud implementation for a global financial services client.- Led regional Advisory Committee and national Human Capital cloud communications and development teams building eminence and practice knowledge.

London, Gb

Responsible for development & implementation of best practice organizational effectiveness initiatives in partnership with business leaders and senior HR business partners in the global networked IT services organization. - Led the organizational design, dissolve and build in support of moving from a regional to a global operating model. Included the set-up of four global industry verticals and four regional markets. - Facilitated new leadership team Fast Start sessions and people manager engagement events to align employees to new strategy and priorities.- Designed and facilitated HR engagement program raising levels of engagement & productivity.

London, Gb

Partnered with BT Americas sales and business management executive team during the financial crisis. - Transformed team through a combination of organization rightsizing, simplified portfolio training, sales capability assessment and performance management. - Reduced force with no resultant employee issues or negative impact to the operating model contributing a circa $10m saving.- Led Development Centre roll out, assessed results and designed capability improvement plans.

London, Gb

Co-ordinated, steered and monitored HR Programs globally.

London, Gb

Provided executive level support to the Chief HR and Change Officer. Focused on various executive projects including a large scale organization re-design and the acquisition and integration of three companies.Project managed the design, development and implementation of a global HR M&A/ outsourcing methodology which was recognized externally as part of the UK Personnel Today magazine awards.

London, Gb

Led global HR due diligence, culture and people integration activities for a landmark outsourcing contract with a global consumer products goods company. The contract was the largest signed in Europe between two organizations.

London, Gb

Managed key HR activities including acquisition of two music and gaming companies, a joint venture with Accenture, the resourcing of the BT Millennium Dome project and graduate on-boarding.

Managed graduate recruitment assessment centers including psychology profile testing, team exercises, one on one interviews and ultimate candidate selection.

Msc Management, Leadership & Development, Hr, Marketing, Finance, Operations

Msc Personnel & Development, Hr

Bsc (Honours), Geography & Psychology