Lucy Gibson Email & Phone Number

San Francisco Bay Area

Singapore, Singapore

- Using AutoCad and Adobe Creative Suite to create project concept designs and floorplans.- Sourcing FF&E and developing design sample boards and presentations.- Developing project schedules, FF&E procurement, estimates and management.- Responsible for small scale styling and soft furnishing projects.- Lead stylist on installation days and photoshoots.

Singapore

• WORKING WITH INDEPENDENT CLIENTS AS WELL AS INTERIOR DESIGN STUDIOS ON A VARIETY OF DESIGN PROJECTS.• CREATING PROJECT CONCEPT DESIGNS.• SOURCING OF FF&E, DESIGN SAMPLE BOARDS AND CONCEPT DESIGN REVISION.• PROJECT FF&E PROCUREMENT AND MANAGEMENT.• STYLIST ON INSTALLATION DAYS.

Singapore

- Making up bouquets and orders for both customers and company contracts.- Assisting with onsite set up and arranging at weddings/ events.- Managing the companies Instagram and email marketing campaigns to keep our customers updated and increase customer engagement.- Working as a team to maintain the studios visual standards and styling of the store front, ensuring the studio is inviting and exciting to our customers.

Walnut Creek, California

- Consulted with client to gain better knowledge of their personal style and preferences. Hand-picked gowns according to clients brief and current trends with various style and accessorizing options.- Provided extraordinary customer service and styling expertise during all bridal appointments.- Focused on customer engagement and follow up appointments to create strong customer relationship and a true reflection of the BHLDN brand.- Surpassed individual sales goals with 60% total appointment conversion.- Responsible for updating the floors visual merchandising to ensure the store inviting and up to date.

Walnut Creek, Ca

- Ensured genuine customer connection through team coaching of customer service standards and efficient running of the sales floor, it enabled us to drive sales and maintain a strong reflection of the Anthropologie brand as a whole.- Resolved all customer issues in a professional manner with customer satisfaction as a top priority.- Increased profit by streamlining operations in the day to day running of the store.- Managed all aspects and running of sales floor on a daily basis including store opening procedures, assigning work / delegating tasks to each team member based on employees skills and strengths, daily operations and store closing procedures.- Assisted the visual merchandising and styling team with floor merchandising and styling.

Bath, United Kingdom

- Team management of 6 staff members, including recruitment, training, onboarding and continual team development- Maintaining store visual merchandising standards both on the selling floor and back of house.- Excelling Net Promoter Score targets by 10%, through team culture and perfect customer interactions, measured by several mystery shoppers.- Excelling regional KPI’s (in particular Gross Margin per Unit – by 20% across cluster in 2016) and creating a strong visual presence that reflects the brand.- Implemented inventory control and delivery control procedures, ensuring timely stock turnover and latest merchandise available for sale.

Bath, United Kingdom

- Ensuring the shop floor is up to standards with its visual layout and latest stock.- Keeping our team focused and motivated to drive sales and achieve our targets.- Supporting the branch manager with achieving goals, keeping standards up and managing our sales team.

Glasgow, United Kingdom

-Working on the sales floor, providing excellent customer service and going the extra mile to ensure the shop floor and service were up to standard.-Replenishing stock to the floor where needed and using initiative when merchandising new styles. - Maintaining a clean and tidy store, both on the shop floor and back of house.-Allowed for one on one time with customers to assist in styling outfits and offer a variety of different options to the customer.-Developed my experience with visual merchandising through working along side the visual team to create a strong visual stance in the store.

Glasgow, United Kingdom

- Assistant Stylist - responsible for managing photo shoots for the ecommerce platform, maintaining a strong creative and cohesive online presence through the brands various social media platforms, including Instagram, Pintrest and the IKRUSH blog, for which I was site administrator.

London, United Kingdom

- Assistant Stylist – dressing models, working closely with multiple vendors and partners, to ensure a successful show across 4 seasons from SS 14’ to AW 15’.

Glasgow, United Kingdom

-Responsible for dressing individual models throughout show changes and working with a tight time schedule.-Assisting the event planners and organisers in small tasks such as PR work, organising dressing rooms and running errands. - Successfully worked in an extremely fast paced and demanding environment.

Diploma Of Education, Interior Design

Ba (Hons), International Fashion Branding, 2:1

Activities and Societies: Fashion Society Board MemberDissertation - Consumer Perception: The Difference between how Men and Women aged.

International Business School, Exchange Semester

Activities and Societies: Studied 8 business modules over 6 month period

High School