• Maintaining budgets for events • Securing venues, furniture, catering and all other suppliers for events, while maintaining strong relationships with all vendors to secure future business.• Managed all payments and attendance for these events and general business.• Managed relationships with marketing companies, vendors and team leaders • Booking of accommodation, restaurants, travel, flights, hotels, and all company cars. • Ordering merchandise.• Carried out risk assessments & insurance forms. • Receptionist duties for a company of 110 people.• Lead all social events, from year-end functions down to team lunches and team building.• PO and invoice raising.

• Managing all aspects of projects from start to finish, including planning, quotes, payments, scheduling, and supervising work crews.• Reviewing bids from subcontractors. • Establishing and maintaining relationships with clients to ensure satisfaction. • Coordinating with suppliers, manufacturers and engineers. • Client queries, complaints and identifying new business opportunities.• Assisting the sales team. • Monitoring project costs and scheduling for on-time completion of projects. • Communicating with clients throughout the construction process to ensure they are satisfied with the progress of projects.

• Front of house.• Receptionist duties. • Maintaining and scheduling the company’s meeting rooms.• Managing digital and hard copy filing systems.• Keep updated records of office expenses and costs.• Diary management.

• Conducting two, 90-minute presentations every day to potentially result in a sale.• Meeting clients’ specifications and wishes for their holidays. • Researching, exploring, and studying different travel destinations through personal research, attendance at product briefings, and overseas familiarisation visits.• Reach the sales and revenue targets set weekly. • Planning excursions based on the client’s needs and interests. • Used strong interpersonal relationship skills to build loyal customer foundation ensuring increased sales volumes and customer satisfaction.• Provided solutions and recommendations while addressing any questions and concerns with clients.

• Assisting the marketing manager and marketing team. • Liaising with other companies and help plan promotional events (i.e. Ideal home show, Grand Designs Live & Business Travel Show). • Data entry experience in a high-volume environment.• Handling sensitive client communications. • Running the complaints management system. • Updating social media accounts. • Adhoc office duties such as answering the telephones, photocopying and filing.• Attending trade shows and exhibitions.Key skills gained:• Prioritise my tasks and often relied on my adaptability and resourcefulness.• Ability to work on own initiative and under pressure, with efficiency and accuracy.• An understanding of the company’s products and brands • Commercial awareness • Excellent communication skills to build relationships with customers face to face.• IT skills (Proficient in Microsoft Office).