LucyLee315@hotmail.com is my primary email address. Email contact is preferred.(Currently living in Shanghai China but planning to be moving to London.)Having worked in different positions: programmer, IT Specialist, Financial Analyst, ERP PM / Consultant, China IT Manager, IT Business Relationship Manager, IT Operation/Service Manager and IT program/project Manager in different industries (Institute, Chemistry, Telecommunication, Automotive etc.). From Jan 2011 to Dec 2015 worked as the regional Network Service Manager for Delphi APAC region and also took a global Program Manager role to successfully manage Delphi APAC and EMEA's LAN refresh program for about 20 countries (150 sites) by leading a virtual team from multi-parties/functions and sites. These diverse working experiences have enriched my knowledge and developed my various capabilities. I can deliver a complex project/program properly across regions/functions as well as can be a good team leader and problem-solver.Specialties: Complex Program/Project Management, IT Service (Service Desk, EUC & Networking, Application) & Operation management , Vendor Management, Business Process Engineering, Service-Now, IT Infrastructure Fast Leaning and leadership are my core competences.
Shanghai Richlink Technology Ltd. Co.
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Senior Consultant And Project ManagerShanghai Richlink Technology Ltd. Co.
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Senior Consultant / Project ManagerShanghai Richlink Technology Ltd. Co. Aug 2023 - PresentShanghai, China- Provide IT Business Consulting Service combining with associated IT application systems ( in Supply Chain, Vendor Management, Warehouse Management, Transportation Management, Sample Order Management, Porject Management, Contract management etc. areas);- Provide Project management services in all IT functionalities ( IT for IT, IT for User );
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Business Digitalization Project Manager & PmoBosch-Saic Joint Venture Mar 2018 - Jul 2023Shanghai, China- Played a key role on the enterprise architecture design (business process, IT platform and infrastructure) during the business digitalization transforming.- Led several local critical Business Digitalization projects across functions and sites (Purchasing, Sales, R&D Engineering , QM, Manufacturing etc.) including architecture solutioning, screening suppliers, system design & in-place, cross-function collaboration and resource readiness etc. with a success (cost, timing and quality) - Established IT Application operation/support process and took in place by integrating local helpdesk and outsourced suppliers with strictly following ITIL also including commercial contracts and people interview etc.. - Managed Corporate Purchasing and Sample order management functions to be implemented and integrated into New SAP instance which has been and is being rolled out with Bosch SAP template through several waves to the end state. The complexity on multiple systems, transition phases and people diversity with different time zones as well as business impacts could be well identified and managed. - Streamlined and published Project management process to ensure alignment with Bosch IT PEP as well as advocated this WI to ITM and ITE as IT PMO role.
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Project Management ConsultantIlluminet Solutions May 2019 - Nov 2019London, England, United Kingdom- Managed a global program for IT separation including devices/users/network/application migration for APAC region because of their business spin-off;
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It End User Experience Operation Manager For ApacMichelin China (Investment) Co. Ltd Jun 2016 - Feb 2018Shanghai, China- Manage Regional Service Desk & End User Computing Services (transition, stabilization & Improvement)- Manage End user Communication & Improve end user experience;- Oversee the engineering functions (i.e. LDAP,AD,SCCM/GPO, Packaging/Image and Antivirus, O365 calibration etc. ) within APAC and manage the service providers to ensure their deliverables.- Take charge in ITSM-ServiceNOW development in APAC (requirement collection, design, implementation in Service Request Catalogs module)- Be part of the AP regional Win10 migration project team to provide necessary supports.
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Global It Program Manager Of Lan Refresh Program For Ap & EmeaDelphi Automotive Systems (China) Holding Co Ltd Jan 2014 - Dec 2015- Manage global LAN refresh program (site prioritization, Budget, Quality and Timing) for AP and EMEA regions, which are around 150 sites across different countries by leading a virtual team with 30+ members integrating the 4 service providers from site assessment, LAN re-design by using Delphi standards, BOM creation, Hardware/Services Ordering, Rack/ Cabling/Power-supply upgrade as well as staged LAN cut-overs to ensure LAN/WAN/Hosting related configuration standards are completely implemented. -
Ap It Service ManagerDelphi Automotive Systems (China) Holding Co Ltd Jan 2011 - Dec 2015Shanghai, China- Manage regional Wide Area Network, Local Area Network and Voice services and ensure APAC sites are up to the proper IT infrastructure capabilities and capacity for business growth;- Regional Lead to deliver regional Network related projects with collaberation with global team1) Led a flawless transition of WAN/Firewall/VPN services in the region from an incumbent provider to a new global provider for all sites (45 sites+1 DC). APAC became the first region of the transition completion.2) Led a successful transition to move APAC Network hub from Singapore Verizon co-location to HongKong Verizon colocation (with re-design by adding redundancy & resilience ) along with cloud computing devices installation to improve all China sites ' WAN latency and also reduce the Co-location's IT Network Run-cost;3) Drove a tremendous teamwork to complete the migration of all China sites (25) ' WAN from China MVIC to direct Verizon PIP connection within 3 months across IT functional, suppliers and business clients.4) Led an establishment in the region of a new Juniper VPN box within China besides in the regional DC in Hong Kong to eliminate the longstanding issues caused by Great China Firewall for China-based users. -
Ap It Operation ManagerDelphi Automotive Systems (China) Holding Co Ltd Jan 2009 - Dec 2013Shanghai, China- Managed day to day IT operation for 20+ sites across divisions in China & Australia with 4000+ PC users supported to ensure their IT systems/services running with proper performance for (EUC, Infrastructure (WAN,LAN/Firewall, Voice(PBX & Lync SBA) and All local/global applications( PB2O, MES, EDI, QAD/SAP, Cityray, EAM, TeamCenter, Catia/UG etc).- Heavily involved in several critical sites' PB2O application implementation also including its required local EDI setup and SAP interface build-up;- Provided regional support to migrate Delphi managed local email infrastructure to Microsoft managed email services (Cloud). -
Ap It Business Relationship ManagerDelphi Automotive Systems (China) Holding Co Ltd Jan 2007 - Dec 2008Shanghai, China– Worked with business and Country leaders to develop requirements and business cases for IT initiatives and system enhancements;– Oversaw the implementation of IT initiatives and enhancements to ensure the final business target can be achieved;– Developed the IT solution roadmap for the Functions to keep pace with business growth;- Led an intensive effort to complete of Chassis/Emission/Steering divestiture IT seperation in APAC region; -
Delphi Ec&S China It ManagerDelphi Automotive Systems (China) Holding Co Ltd Oct 2003 - Dec 2006Shanghai, China– Planned and managed all ERP-related Projects– Planed and managed all IT infrastructure-related projects– Maintained responsibilities for all types of IT-related audits– Managed IT service providers and setup / improved/documented IT operation processes;– Worked with regional and global IT teams to support global projects ; -
China It ManagerLucent Technologies Optical Networks (China) Ltd Mar 2002 - Apr 2003Shanghai, China- Managed the whole China sites ‘ IT activities with a team of 26 subordinates and interfaced with other countries’ counter-partners, functionally reporting to US IT director -
Erp Project ManagerLucent Technologies Optical Networks (China) Ltd Oct 1999 - Feb 2002Shanghai, China- Successfully implemented QAD MFG/PRO for one new Lucent trading company within 4 months;- Led the whole Lucent China (including Beijing, Shanghai, Qingdao & Hongkong) Oracle ERP implementation project (Oracle roll-out, Oracle migration from QAD). -
It Manager / Erp Project ManagerShanghai Zf Steering Co. May 1998 - Oct 1999Shanghai, China- Led a project team with 8 persons to succeed in QAD implementation with integrated Finance, Distribution and Manufacturing modules, which the site had failed once.- Built a common IT infrastructure based on Win NT 4.0, including PDC, DNS, MS Exchange etc.- Managed IT activities for all functional areas and provided IT business solutions.- Established IT helpdesk support processes.
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Financial Analysis Supervisor / Mis SupervisorPoloroid China May 1996 - May 1998Shanghai, China- Managed Fourth-shift MRPII system operation;- Developed all required customization in Fourth-shift system.- Took charge of Polaroid China sites’ computer network system (based on Novell 3.12 )- Made Chinese and foreign financial statements and financial result analysis
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Programmer / Computer Lab LeadChinese Academy Of Sciences Jul 1990 - May 1995Shanghai, China- Played as a critical programmer for several national-level projects; also managed the biggest computer Lab in Shanghai Institute of Technical Physics.
Lucy Lee Education Details
Frequently Asked Questions about Lucy Lee
What company does Lucy Lee work for?
Lucy Lee works for Shanghai Richlink Technology Ltd. Co.
What is Lucy Lee's role at the current company?
Lucy Lee's current role is Senior consultant and Project Manager.
What schools did Lucy Lee attend?
Lucy Lee attended Tongji University, University Of Science And Technology Of China.
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