Lucy Malarkey (She/Her) Email & Phone Number

North East

Positive About Inclusion is a social enterprise, providing a range of tools, training and consultancy to support your organisation on its journey to create a more inclusive workplace.Why choose us:1. We are a social enterprise dedicated to delivering tailored equality, diversity and inclusion consultancy and training services. We are passionate about improving workplace cultures so that your organisation can realise its potential.2. What makes us different is that we fundamentally believe that creating inclusive workplaces is not about one-off interventions, but working with you, your values and your people to create a legacy of sustained and embedded inclusion.3. Our expertise ensures we are well placed to support your organisation to create an inclusive workplace. All of our services are delivered within a context of measuring outcomes, giving you confidence in achieving value for money and mitigating risk.4. As a social enterprise we are uniquely positioned to enhance your organisations existing social value outcomes.What we offer:We believe there are five key elements to creating an inclusive workplace that values diversity. We would work with you to identify the tailor-made interventions for your organisation. Please visit our website at www.positiveaboutinclusion.com for more information.

Sunderland, England, United Kingdom

Sunderland, England, United Kingdom

Responsible for supported housing services, customer engagement and insight, equality, diversity and inclusion, community safety and safeguarding, the work and learning agenda and social value.• Provided leadership and management to 78 people, consistently achieving annual targets and improving service standards. • Key member of the Senior Leadership Team.• Successfully designed and implemented a new social value framework aligned to organisation’s vision and values.• Designed, developed and delivered tenant survey, improving data collection and tenant insight to inform service improvements. • Responsible for the implementation and delivery of the Customer Strategy.• Prepared and delivered Group Board papers.• Group lead for equality, diversity and inclusion, taking the organisation to first place in the Stonewall Workplace Index.• A member of the National Housing Federation’s Equality and Diversity in Housing national group.

Sunderland, England, United Kingdom

Responsible for the customer, community and supported housing agendas.• Successfully improved customer satisfaction levels.• Co-created with tenants a new engagement framework resulting in greater levels of engagement across a range of opportunities.• Developed policies and procedures.• Effectively collaborated with a variety of partners and stakeholders, representing the organisation on a range of Sunderland initiatives and groups including the Wellbeing Board and Local Independent Advisory Groups.

Post Graduate Diploma, Housing, Distinction

Bachelor Of Arts - Ba, Political Science And Government, 2:1

Education record