Lucy Mccabe Email & Phone Number

Maldon, Essex

• Company Director, January 2011 – Present, T/O approx. £3m, employees 18
• Responsible for implementing new policies & Procedures with a particular emphasis on financial stability & business development.
• Identifying, developing and directing the implementation of business strategy.
• Cultivating the company’s reputation in the market with customers & suppliers.
• Developing business plans and preparing comprehensive business reports.
• Improving margins and maintaining a high quality service to clients.

Witham, Essex

• Director, November 2008 – January 2011, T/O approx. £30m, employees 128Development Manager – June 2005 – November 2008
• Responsible for client service delivery & management of Administration, IT & UK Call Centres
• Fulfil & Implement UK Based call centre, Telecoms, IT & staff for client delivery
• Design & procure IT System to deliver customer data to Utilities for purpose of reduction in nationwide Co2 emission targets.
• Implement & manage installer network across the UK to implement energy efficient measures in private & social housing dwellings.
• Implement QA process for clients & funding partners.

Basildon, Essex

• Sourced, managed & developed £2.7m of IT contracts, services & products
• Worked with internal customers to identify & source products/services in UK, Greece & Germany.
• Implement alternative sources of supply to support new product development, cost reductions &/or supplier performance issues.
• Performed special projects required in support of departmental objectives.
• Led, performed & reviewed RFI, RFP & RFQ processes bot locally & internationally.
• Negotiate Pricing & terms & conditions with suppliers.

Basildon, Essex

• Global Engineering Software purchasing, providing commodity & program management expertise for products, delivery quality, cost & timing targets at system level.
• Part of a global team to deliver a globally competitive supply base.
• Lead, plan, develop & implement projects including International replacement of Engineering Software implemented in Ford Service centres across Europe, from internal customer product & system review to delivery, an 18.