I am now a supply teacher during term time, and I am primarily based at Clifton Community School, though I work in schools across Wickersley Partnership Trust when required. This role is perfect while I study and has started to prepare me for the career I would like to pursue after my studies. When possible, I cover English and music lessons, but could teach any lesson in the school curriculum. Lessons are planned out by the usual teacher and sent to me on the morning of my working day, meaning each day is varied. The school struggles with behaviour from some children and has a diverse range of abilities, languages and cultures. This diversity means that work days are challenging, but also extremely rewarding.

During the summer break I took on a temporary role in the lingerie department of Marks and Spencer. This contract was for 6 weeks and gave me a great insight to the world of retail. My responsibilities included:· Using till and Honeywell systems to process sales, returns and check stock.· Ordering items for customers that were out of stock· Restocking the shop floor· Manning changing rooms· Working with the womenswear team to make sure displays were correct

The Wildcard is a luxury sports bar in Sheffield featuring over 40 screens and a huge Jumbotron, making it impossible to miss almost every live-action sport fixture. My background in the hospitality industry and the customer service skills I have gained through this role has aided me significantly in my current role as a Specialist. The Wildcard provided me with part-time employment during my studies. Some of my responsibilities included:Greeting and escort customers to their tables checking their respective bookings into the computer system. Presenting menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Preparing tables by setting up napkins, silverware, current specials and offers, and kids menus and high chairs where necessary. Up-selling additional products when appropriate. Taking accurate food and drinks orders, using a POS ordering software. Serving food and drink orders. Working at the pass in the kitchen to check dishes and kitchenware for cleanliness and presentation before they are served, reporting any problems that need correcting. Maintaining a tidy dining areaDelivering checks and collect bill paymentsClearing dirty plates, glasses and silverware and returning them to the kitchen. Following all relevant health department regulations and keeping up-to-date with training modules to ensure a premium service. Providing excellent customer service to guests.

Whilst employed as a Sales Negotiator at Blundells, I participated in off-site bespoke training courses for this role as well as on-the-job training to rapidly gain the knowledge and skills to undertake the role which included:Registering and servicing applicants and potential buyers on a regular basis to ensure a great quality of clientele for my vendors. Negotiating on offers and conducting progression of sales through to the point of exchange and completion. Maintaining regular contact with my vendors to turn over stock and help them achieve their sale, along with maintaining the same level of contact with potential buyers to avoid unnecessary contact once they have made a purchase. Presenting accurate and up-to-date records on Blundells’ computer system to aid my colleagues to provide the same level of quality service. Providing the exchange prediction for our branch and progressing the majority of salesLiaising with conveyancing solicitors including the in-house company and booking first mortgage appointments for the in-house financial advisor. Providing a quality service for my customers by being professional, approachable and precise in my work, quickly building up strong rapport with regular vendors, particularly those in professional house buying roles, who specifically requested for me to undertake their negotiations.

This involved working in the entertainment industry including:· Adhering to schedules set by the production teams· Promptly attending Vocal training; rehearsals; auditions; styling and publicity meetings as required· Undertaking Media training and appearances as required· Liaison with all levels of staff and performers within the show· Maintaining confidentiality under a legal contract set by the show

This was an 18-month fixed term contract to undertake a Level 3 Apprenticeship resulting in an NVQ qualification in Business Administration. The role involved:· Diary Management for the Deputy Director· Programme and Project Management for the Team and wider Directorate· Supporting policy work for Line Manager and other team members· Organising meetings, creating agendas, writing minutes and actions· Booking travel and accommodation for the Team· Aiding recruitment, interviews and facilitating first day arrangements for new staff· Organising equipment, HR business for new staff· Organising Away Day events for the team including: catering, travel and an agenda for the whole day· Provision of IT Support for my Team and the wider Directorate