Lucy Mitchell Email & Phone Number

Herndon, Va, Us

Program used to maintain clearance by Department of State

New Delhi, Delhi, India

Event Planning, Community Outreach, Helped others to manage the transition of moving to a Foreign Country, Strived to maintain and Improve quality of life through information, referral services, and cultural and recreational programs.

New Delhi, Delhi, India

Ensured proposals and orders are promptly directed to the proper offices as instructed by leadership, Designed and implemented knowledge management systems to track assignments and maintain documentation, Prepared supervisors for meetings, prepared relevant materials, and handled travel-related tasks, Managed official communications, schedules, and briefing materials; arranged social and travel logistics, Transmited instructions, took meeting notes, and handled special assignments with diplomacy, Assisted in preparing correspondence and reports, working with senior contacts across various agencies, Served as liaison for HR and administrative matters, including timekeeping, IT support, and conference room scheduling, Assisted in onboarding new staff, processed new hire paperwork, and managed equipment and security access, Scheduled and managed TS level meetings, ensured proper handling of classified materials, Mentored new and temporary staff assigned to EEST section.Performed secretarial, administrative assistant, and office management duties. Ensured the office ran smoothly and deadlines were met in 30+ member office. Managing the Calendar and Schedules of two ECON DeputyMinister Councilor senior staff. Maintained ECON Office Digital Files. Tracked office equipment maintenance, requested supplies, answered phones and distributed mail. Created Tracking document for ECON taskers from EXEC office. Tracked and distributed daily Air Quality Index numbers for Mission New Delhi and all Consulates. Created leave spreadsheets to track all section employees time out of office. Managed Motorpool requests for both deputy Minister Councilors. Responsible for weekly office supply order. Planned and managed all details of ECON Welcome Reception for new officers. Supported official event planning and tracked event budget and expenses. Prepared documents for POTUS visit countdown meeting. Prepared and submitted Representation vouchers for Officer events.

Cairo, Egypt

Performed a broad base of IT administrative and technical duties in IPC, supporting classified and unclassified computer systems, basic telephone, and inventory control along with help desk and administrative functions. Tracked office equipment maintenance, requested supplies. Managed MyServices support requests for IPC, ensuring incidents were responded to in a timely manner and properly filled out. Served as POC for IPC’s SharePoint site, team calendar, emergency contact list, and organization chart updating as needed. Ensured security of classified sensitive information. Ensured user return of SAT phones & accountable personal electronic devices. Verified users took appropriate account transfer actions in accordance with Department of State guidelines. Requested disposition instructions or generated a repair authorization number for unserviceable equipment. Monitored IPC support requests and assigned activities to the appropriate IPC personnel, followed-up to ensure completion. Led weekly HF radio checks between Cairo and 7 other sites, and logged performance statistics in the Emergency communication SharePoint site. Served as primary ClassNET Local Registration Authority. Added, deleted and assigned roles to ClassNET and SMART classified accounts. Built C-PKI cards and walked users through their first time logging into ClassNET automated Information System. Provided customer support by handling all incoming IPC help desk calls. Demonstrated effective delegation & escalation skills on customer issues for IMS staff. Responsible for SMART application user signature changes. Updated phone caller ID on phones, freeing up IMS staff for higher level tasks. Managed daily traffic program for the Front Office. Transferred in/out ClassNET SMART accounts. Followed up on communication with DC requesting ClassNET card certificates. Arranged accommodations, car service, expeditors and access requests for IPC TDY teams visiting Cairo. Responsible for escorting duty as needed.

Taipei, Taiwan

Worked closely with AIT's Director (US Ambassador), Deputy Director, two Office Management Specialists, and Protocol Assistant, and interacted with employees from all sections. Duties included tasking, tracking, and editing all paper flow to the Executive Office (including Action Memos, Decision Memos, Director speeches, etc.), coordinating AIT Briefings for Ministry Of Foreign Affairs sponsored delegations, and acting as note taker as needed in Executive Office meetings. Tracked office equipment maintenance, requested supplies, answered phones and distributed mail. Reported Time and Attendance as back up timekeeper for EXEC and AIT section chiefs. Maintained databases on office issues including SharePoint tracking of all EXEC documents and visiting delegation data. Tracked Front Office meetings, external event invitations for Director reaching out to relevant sections for their recommendations on attendance. Updated Front Office procedure manual. Maintained biographic data and files for Director and Deputy Director. Supported emergency response processes & ensured security of classified and sensitive information. Scheduled events and meetings for DIR/DDIR on EXEC calendars. Requested necessary documents & agendas from relevant sections for EXEC led meetings. Tasked, tracked, and edited all paper flow to the Executive Office. Prepared written briefing materials for delegations including 20+ Congressional Staff Delegations per year. Drafted documents on behalf of EXEC. Acted as note taker in EXEC meetings & responsible for follow up on items for action. Created and updated PowerPoint Presentations for Congressional Staff Delegations on Taiwan’s unique situation and the U.S. relationship. Supported official events, requested/monitored event supplies, coordinated attendance. Maintained event guest lists, received, and recorded visitors. Served as DIR Control Officer at Official July 4th event 2016 & 2017.

Kathmandu, Bāgmatī, Nepal

Supervised DNA kits and procedures to verify identity of visa applicants. Performed digital fingerprinting of Visa Applicants. Utilized Nepali language skills in verbal communication with Nepal residents. Completed data entry for NIV and Immigrant visas and immigration paperwork. Assigned long term residents into Warden Zones to help in communication during Emergencies. Served as Embassy Warden Liaison, performing monthly radio checks, and communicating important safety information to Americans living in Nepal.

Oslo, Norway

Event Planning, Community Outreach, Helped others to manage the transition of moving to a Foreign Country, Strived to maintain and Improve quality of life through information, referral services, and cultural and recreational programs.

Kinshasa, Democratic Republic Of The Congo

Supervised DNA kits and procedures to verify identity of visa applicants. Utilized French language skills in both verbal and written communication with DRC residents. Completed data entry for NIV and Immigrant visas and immigration paperwork. Verified foreign adoption paperwork.

Kinshasa, Democratic Republic Of The Congo

Organized TDY and permanent staff security in-briefing and debriefing for entire mission community. Maintained electric country clearance and travel authorization databases. Created new or replacement badges for 300+ employees. Initiated background checks for LES, local guards and personal employees.

Lansing, Michigan Area

Facilitated course: Basics of Interior Design. Responded to student questions, and submissions daily. Utilized databases to complete student grades, time, and attendance records. Monitored Student Message Boards and email.

Lansing, Michigan Area

Facilitated course: Interior Materials and Equipment. Prepared and developed course materials, lecture, and Online curriculum for hybrid class (50% in classroom, 50% online course work). Coordinated travel to vendor field trips. Adapted lectures based on diverse student backgrounds.

Lansing, Michigan Area

Worked independently and as member of multi million dollar sales team. Prepared and proofread precise order documents and tracked their progress. Composed contract and email documents for team leaders. Demonstrated time management and organization adjusting to shifting workloads. Extracted information from databases on past clients and orders. Met with clients, conducted sales interviews, and closed sales. Field measured new construction and remodeled kitchens before installation. Prepared drawings by hand and on 20/20 computer design program.

Lansing, Michigan Area

Greeted showroom clients and responded to their specific questions. Conducted client transactions efficiently while exceeding expectations. Monitored orders, acknowledgements, and receipt of goods. Maintained calendar of appointments, while juggling tasks and deadlines.

Lansing, Michigan Area

Supervised and managed department staff. Trained and educated employees on design and sales skills. Responsible for sales and inventory paperwork and reports on cabinets and appliances. Named "Team Member of the Week" out of 100+ employees multiple times.

Adrian, Michigan Area

Completed preparations for alumni events. Efficiently ran office during supervisor's absence.

Bfa, Interior Design Minor: French Language

Activities and Societies: A.S.I.D. Student Chapter (President, Travel Chair), A.C. Dance Team, A.C. Panhellenic Council (V.P..

Architecture & Design Summer Term

Copenhagen, Denmark