• Being a point of contact for the internal client team, publishers and retailers to deal with queries and manage orders.• Liaising with retailers and publishers to arrange promotions.• Copy management – referring to previous sales data or choosing similar titles to amend and allocate copies to retailers, with the aim to improve sales efficiencies.• Prepare and circulate reporting data, for example, collating data for the finance team to invoice the publishers. • Oversee the process of setting up new accounts, titles and issues and the data management of these.

• Arranging schedules and using the Microsoft Outlook diary system to schedule appointments.• Dealing with queries from international customers and distributors.• Creating and distributing the weekly newsletter to keep clients up to date with the latest news, for example, new magazine covers and price updates.• Creating information sheets about specific magazines to send to international clients to encourage them to distribute the magazine.• Completing the necessary administration to start processes for the finance team, such as price and discount changes.

• Arranging appointments and diary management for a team of people.• Dealing with customer queries by phone, email and in writing,• Producing invoices for customers and ensuring incoming invoices were paid on time.• General office upkeep such as filing, data entry, typing documents and ordering relevant products.