Lucy Ortiz Email & Phone Number

Holmdel, Nj

Customer Service Associate with comprehensive product knowledge responsible for providing individualized courteous customer assistance in answering questions, selecting age-approriate toys and gifts and making the shopping experience enjoyable and hassle-free from the moment a customer enters the store to the moment he/she leaves. Chief product merchandiser responsible for displaying and showcasing all products and promotions store-wide.

Matawan,Nj

- Active AVON Independent Sales Representative with over 20 repeat customers and 8 years sales experience- Personal and courteous customer service

- 8 years experience as a successful auction seller on eBay- 100% positive feedback- Outstanding buyer satisfaction rating

Aberdeen, New Jersey

Customer Service Specialist at The Hobby Shop responsible for providing personalized customer assistance including locating materials for school or personal projects or helping customers select a gift for the right occasion.

Tinton Falls, Nj

- Aquired skills and techniqes to help improve communication, gross and fine motor skills for my developmentally delayed child by closely working weekly/bi-weekly with in-home early intervention speech, physical and developmental therapists- Knowledge of basic American Sign Language (ASL) with a current vocabulary of about 80 signs/words.

Matawan,Nj

- Provided part-time childcare services for 2 elementary school-aged children in my home in addition to my own children.

Matawan,Nj

- Oversaw and managed/monitored activities in the infant and toddler rooms

New Providence, Nj

- Managed, estimated, tracked and scheduled test resources for multiple projects.- Developed test plans and excecuted test cases for said projects

Holmdel,Nj

- Solely responsible for developing test plans and excecuting test cases for API for existing operations systems product- Responsible for tracking/reporting test status and results for 3 QA engineers- Responsible for providing telephone and on-site troubleshooting support for workflow manager application

Middletown, Nj

- Resposible for all phases of small development project including defining feature requirements with customer, prototyping new features, development, testing, documentation, support and pricing of new features- Developed report generation programs using INFORMIX 4GL and SQL for system resources reporting application

Ms, Software Engineering

Software Engineering MS

Bs, Computer Science

Computer Science BS