Lucy Ryan Email & Phone Number

City Of Bristol, England, United Kingdom

Bristol, United Kingdom

Bristol, United Kingdom

In my role as a Personal Assistant I am solely responsible managing the private practices of three Orthopaedic Surgeons and six Musculoskeletal Radiologists within both Bristol and London. To be effective in my role I have gained a good understanding of industry terminology, procedures and technical specifications associated with orthopaedic surgery. I have developed interpersonal skills with clients, other employees and consumers, through face to face, telephone and online communication. I can… Show more In my role as a Personal Assistant I am solely responsible managing the private practices of three Orthopaedic Surgeons and six Musculoskeletal Radiologists within both Bristol and London. To be effective in my role I have gained a good understanding of industry terminology, procedures and technical specifications associated with orthopaedic surgery. I have developed interpersonal skills with clients, other employees and consumers, through face to face, telephone and online communication. I can demonstrate a commercial understating of delivering a service and understand the importance in ensuring we deliver a first class experience to patients within our care. My daily tasks include but are not limited to:• Selling the features of private treatment options to a variety of demographic audiences.• Diary organisation and management• Dictated typing of clinic and theatre lists. • Finance management and payment processing.• Reporting monthly on sales reports and outcome based measures.• Booking of patient treatments.• Relationship development and rapport building with internal and external stakeholders.• Database management and data input.• Face to face client events. • Event management and implementation. Show less

Bristol, United Kingdom

• Management and organisation of local NHS contacts• Monthly statistical reporting including revenue, payments and patient data.• Enquiry handling and customer service• Bespoke pricing of individual procedures• Website management and design• Planning and delivery of patient, staff and community events. • General office administration

Spire Hospital Bristol

• Telephone and email sales• Arrangement of outpatient appointments for insured and self-funding patients• Arrangement of theatre bookings for insured and self-funding patients• Conversing with medical secretaries regarding patient treatments• Management of consultant diaries on database system

Bristol, United Kingdom

A Level

Drama (B) Media Studies (B) Graphic Design (B) Fashion Design (C)

Gcse