Lucy Spencer

Lucy Spencer Email and Phone Number

Small business owners/leaders - transform employee engagement/ retention | Create a sustainable business foundation to thrive @ Network Rail
buckingham, buckinghamshire, united kingdom
Lucy Spencer's Location
Plymouth, England, United Kingdom, United Kingdom
About Lucy Spencer

Are you a small business owner or leader? Do your team members have one foot out the door?Are you ready to modernise your business?The last few years have seen significant changes in the business world, with team members wanting more from their role. They’ll even resign if they’re unhappy! To tackle this, you need to make deep-rooted changes, creating sustainable business operations with people at their heart.So, if you’re…• Tired of outdated, inefficient systems• Fed up of worrying how to improve morale and retain talent • Looking to have a happy, healthy, successful teamIt’s time to do things differently.Obtain a conscious strategy to transform your business. Incorporate ethical governance practices and business strategies that provide autonomy and purpose to your team Create a safe, uplifting work environment and a healthy culture Simplify processes and procedures whilst remaining focused on objectives and values Introduce an emphasis on sustainabilityAnd introduce effective, long-lasting change.The result? Team members feel valued, happy and energised increasing productivity, innovation and employee retention  Upgraded processes support the business approach whilst driving profitability  Customers receive great service and keep returning to you for solutions All stakeholders are motivated by the company’s commitment to sustainability You and your team will overcome every challenge before you to achieve your visionI was a Project Manager in corporate companies for over a decade, upgrading systems and leadership techniques. In 2017 I discovered conscious practices and began integrating them into small businesses to build heartfelt, ethical and sustainable companies. Every company I work with is different so requires a bespoke strategy, yet all become forward-thinking businesses that inspire.What my clients say:CBS has helped me set up my first care agency, giving me a new way of looking and thinking about business. Many of the tools and techniques shared will not only help me and my team but also those we care for. I’ve already engaged CBS on multiple new pieces of work! Centered Community CareI’ve worked with CBS for over a year. Lucy’s been able to support me and my company vision whilst using the conscious tools, systems and practices she teaches to take business to the next conscious level. I would recommend Lucy to any business owner looking to embrace a more conscious way in business.Harmony HealingCurious to learn more?Connect with me to discuss a conscious strategy to transform your company!

Lucy Spencer's Current Company Details
Network Rail

Network Rail

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Small business owners/leaders - transform employee engagement/ retention | Create a sustainable business foundation to thrive
buckingham, buckinghamshire, united kingdom
Employees:
21892
Lucy Spencer Work Experience Details
  • Network Rail
    Medical Coordinator
    Network Rail Oct 2023 - Present
    Plymouth, England, United Kingdom
    Helped set up new, inhouse Occupational Health department. Managed day to day running of Plymouth OH centre, resolving any operational issues and ensuring provision of medical equipment. Processed FME requests and associated invoices, liaising with internal and external stakeholders. Created processes and reports for FME.
  • Conscious Business Solutions
    Conscious Business Consultant
    Conscious Business Solutions May 2020 - Present
    Plymouth, England, United Kingdom
    I work with small businesses to create conscious strategies, integrating across the business to create efficient systems and a strong culture. I facilitate webinars, workshops and talks on sustainability, employee engagement and retention. I complete all administrative tasks across the business including logging and tracking sales, finances and prospects. I connect and build client relationships. I complete all social media tasks across multiple channels.  Founded conscious business consultancy, completing start-up tasks from creating company procedures to establishing social media presence. Created and facilitated 3-month workshop on conscious business set up Created and facilitated 2-hour workshop introducing small business to building sustainable foundations  Developed deep-diving conscious strategy report for small businesses
  • Tektology
    Senior Consultant - Fixed Term Contract
    Tektology Aug 2020 - Feb 2021
    London, England, United Kingdom
    I introduced structure to the business, creating ISO27001 compliant processes and documentation to give the start-up a solid foundation. I managed bids onto procurement frameworks to obtain new consultancy opportunities. I project managed the preparation and delivery of strategic consultancy proposals. I coordinated and project managed a bid for a grant worth over £400k. I created a project plan and the necessary documents to fast-track the latest TekEd project, providing educational improvements to the healthcare industry.
  • School Of Awakening
    Business Programme Manager
    School Of Awakening Oct 2017 - Dec 2019
    London, United Kingdom; Mumbai, India
    I managed programmes to introduce structure to the business and create new products and services, initiating multiple processes and procedures whilst defining company strategy, marketing strategy and sales forecasts. Acted as servant leader for 10 employees, mentoring and coaching them in effective business practices, championing continuous improvement, whilst creating an environment to excel. I monitored and reported on all finances. I oversaw the creation of copy for websites and brochures along with inspirational content for emails and social media campaigns.  Increased team productivity by 10% by creating and implementing strategic processes, communication practices, and reporting.  Systematised financial controls by introducing new finance processes and reporting, leading to 10% reduction in time spent logging financial data.  Expanded UK revenue for 2019 by 50% by planning and executing first high-end event in London.
  • Vitalpac
    Release Train Engineer
    Vitalpac May 2016 - Oct 2017
    London, England, United Kingdom
    I managed all releases for the full project life cycle, guiding the product teams to create quality software to time that was aligned to business objectives. I regularly liaised with all in house departments and external stakeholders, managing expectations and resolving blockers, whilst providing regular PI status reports to senior management team. I facilitated ARTs and I&As for each PI, promoting SAFe to the business and coaching teams in Agile practices and teamwork.  Improved risk management and reporting by developing clinical risk and incident process, resulting in recording 50% more risks and a timely investigation of incidents through monitoring and escalation. Amplified successful project completion rate by 20% by devising product roadmap process, ensuring product development aligned with business priorities. Organised first-ever multi day planning event for 40 business delegates, co-ordinated logistics and content and secured company-wide buy in of roadmap.
  • Vitalpac (Formerly The Learning Clinic)
    Project Manager
    Vitalpac (Formerly The Learning Clinic) Jul 2014 - May 2016
    London, England, United Kingdom
    I initiated and managed multiple projects to create web and iOS products to improve patient safety through the full lifecycle, from planning to deployment, delivering quality results aligned with all applicable regulations. I managed all product releases for the company, liaising across multiple internal business units to deliver products on schedule whilst meeting customer expectations. I utilised strong interpersonal skills to manage expectations and resolve any conflicts, ensuring there was prompt investigation of all clinical incidents.
  • Investment Property Databank Limited
    Business Analyst/Project Manager
    Investment Property Databank Limited 2007 - Jul 2014
    London, England, United Kingdom
    I produced and updated project documentation across multiple global markets for the company which supplied real estate performance analysis to investors, fund managers, and property managers. I managed website and IT projects through the full project lifecycle, directing workflow to developers in remote locations, effectively overseeing progress and production deployments, coordinating with IT, business, and third parties to ensure efficient project delivery. Introduced structured project management process, increasing identification of potential project risks during planning stage by 25% and improving overall project success rate.  Directed year-long project to develop membership site for over 7000 clients, expanding interaction opportunities between staff and clients.  Headed company-wide strategic IT network transformation affecting 200 employees to optimise network efficiencies and reduce IT costs.  Modernised disaster recovery operations by managing testing phases for server room relocation serving 60 applications spread across 20 offices and departments.
  • Experian
    Product Manager
    Experian 2003 - 2007
    London, England, United Kingdom
    I managed the Integer website and all related content, scheduling and overseeing all batch feeds, including jobs for IPD, Bloomberg and BarCap. I created new, efficient processes and created corresponding documentation. I completed the sales pipeline on a weekly basis, invoicing clients and raising purchase orders and produced contracts for all new clients. I line managed three Experian employees, delegating work to them and completing all appraisal related documentation.

Lucy Spencer Education Details

Frequently Asked Questions about Lucy Spencer

What company does Lucy Spencer work for?

Lucy Spencer works for Network Rail

What is Lucy Spencer's role at the current company?

Lucy Spencer's current role is Small business owners/leaders - transform employee engagement/ retention | Create a sustainable business foundation to thrive.

What schools did Lucy Spencer attend?

Lucy Spencer attended Oxford Brookes University, De Montfort University.

Who are Lucy Spencer's colleagues?

Lucy Spencer's colleagues are Alex Law, Justin Murray, Heather Williams, Alex Fowell, Jamie Burns, Duncan Ledsham, Marcus Earley.

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