A profressional Customer Resolution Executive , with strong leadership and realtionship building skills. Excellent at juggling multiple tasks and working under considerable pressure. I'm creative, resourceful and flexible, able to adapt to changing priorities and maitain a positive attitude and strong work ethic. I have experience with managing social media sites, completing case studies and finding the root cause of a complaint. Friendly and approachable with excellent interpersonal and customer relation skills.In October 2016 I received an award for Service Champion for leading by example in great customer care and demonstrating excellent Customer Service. February 2017 The Customer Resolution Team also won "Complaint Team of the Year". In August 2017 I was also nominated as Operational Excellence.