Lucy Wake Email & Phone Number

London, United Kingdom

Abingdon, Oxfordshire, United Kingdom

• Feb 2015 – Finishing Dec 2016 (1 months’ Notice)​Alere Toxicology PLC – Abingdon – Drug and Alcohol testing Company​9 Month Contract – extendedAccounts Receivable Manager (44M turnover)
• Responsibilities: Managing a team of 10. 2 billings clerks, 1 cash allocation clerk and 7 credit controllers.
• Reduction of aged debt over 120 days from over 6 million to 2,5m in a year on Sales ledger of 10m
• Implemented Credit hold/stop process, within 3 ERP systems
• Identified and implementing a purchase order process within Salesforce and various Erp systems.
• 4.5k invoices generated per month with 2.5 that are raised manually.

London Area, United Kingdom

• Responsibilities: Managing 3 members of staff.
• 10 Legal entities with multicurrency
• Raising all invoices and disconnection credit notes daily (8m per month)
• Allocation of daily cash with multiple bank accounts in various currencies.
• Working with Legal Departments on renewals and termination of services.
• Working with Sales and Sales Director on new and uncollectable debt.

Reading, United Kingdom

AR Manager for a Loss Adjusting firm in Reading, responsible for 4 members of staff. Understanding the Insurance industry collections and processes including raising and generating Bordeaux reports to clients and understanding the complex structure of chasing between Insurer/Underwriter and Brokers. Reduction of Aged debt of 11% over 60 days in last year.

Responsibilities: Managing 3 members of staff in a global IT company working for the EMEA region with over 1000 active customer base.Reduced the DSO in 2 years from 149 to 52 and maintaining an average of 55-65 days and reducing the aged debt over 90+ from 1.7m to £38k.Implementing complete new credit control procedures.90% customer base is in Europe and.

Supervising 2 members of staff in a very large and busy Engineering company. Overseeing collection of debts are maintained and kept within our credit terms. Final demands and legal action, liaising with the Sales Departments on resolving queries and sending out POD'S and Credit notes. Calculating month end reports to various Sales Divisions. Project.

Up keep of over 200 accounts by phone, to send outFinal notices, and to put forward legal action. Dealing with queries and the allocation and reconciliation of payments.

Sales Ledger Looking after the large key accounts. Raising credit and debit notes, dealing with customer queries and complaints. Chasing payments and reconciling all accounts.

BentleyCredit Control and Bought LedgerAll aspects of credit control including chasing debtors by phone and by letter. Keeping a firm control on approximately 100 also accounts