Lucy Holder Email & Phone Number

Southbank, Vic, Au

Our team looks after customer insights and strategic engagement for AusNet. We are a corporate function servicing the whole business, covering AusNet's electricity transmission, electricity distribution and gas distribution networks.This includes: - engagement on our EDPR, TRR and GAAR regulatory resets - i.e. the plans we produce every 5 years on our services, expenditure, pricing, and vision for each network - overseeing other strategic engagement activities including our regular forums and industry briefings (incl. our Customer Consultative Committee, Transmission Customer Advisory Panel, Innovation Advisory Committee, and Developer Consultative Committee) - AusNet's growing list of ongoing research studies (incl. CSat and Energy Sentiments), industry partnerships and ad-hoc research activities - reporting on improvements we're making to customer outcomes and how the network charges customers pay are being spent, and coordinating AusNet's commitments to and participation in The Energy Charter initiatives.Want to see what we're up to and find out how you can get involved? Visit communityhub.ausnetservices.com.au

Southbank, Vic, Au

Southbank, Vic, Au

Melbourne, Victoria, Au

Account Executive / Account Manager / Senior ConsultantI spent over six years at Andrews Group, leading consulting assignments for a broad range of clients on stakeholder engagement and research, strategic planning, performance monitoring and communication.I managed projects for clients from all three tiers of government, the private sector, industry associations and not-for-profit organisations, and who spanned many industries including energy, law enforcement and security, information technology, finance, oil and gas, education, the environment, minerals and resources, health and transport.

Bachelor Of Commerce - Bcom

Tasmanian Certificate Of Education