Lucy Clark Email & Phone Number

Heathfield, East Sussex, United Kingdom

• Quotation Management: Prepare & provide quotations for laboratory equipment to meet the specific needs and requirements of each customer.• Customer Support: Offer dedicated support via telephone, email & live chat, addressing inquiries and resolving issues promptly to ensure customer satisfaction. • Lead Development: Utilize our Salesforce CRM database to identify and contact existing and potential customers, nurturing leads to generate new business opportunities. • Database Management: Maintain the accuracy and integrity of the CRM system by inputting and updating leads, ensuring all interactions are documented and tracked.• Sales Negotiation: Successfully negotiate terms and close sales, consistently achieving favourable outcomes for both the company and the customer. • Market Insight: Gather and analyse data from our CRM, providing valuable insights to influence sales strategies. • Campaign Management: Work on email campaigns and lead generation activities, driving engagement and interest in our products.

Wadhurst

• Managing banking procedures• Completing Payroll processes• Handling stock management• Ensuring compliance with Health and Safety regulations • Conducting till audits and CCTV checks• Training and developing staff • Managing daily office operations

Wadhurst

• Providing exceptional customer service• Ensuring compliance with Health and Safety regulations• Participating in team development• Monitor/replenish stock & maintain a well organised product display

Bachelor Of Science - Bs, Biology/Biological Sciences, General, 2:1

Activities and Societies: I completed the official University of Reading employability skills certificate titled the Reading Experience.

A Levels, Biology, Sociology, Mathematics, B, B, C

Gcse'S, 1 A*, 7 A'S, 2 B'S