Lucy Thornton

Lucy Thornton Email and Phone Number

Global Head of Operations - Translation at thebigword @ thebigword
leeds, leeds, united kingdom
Lucy Thornton's Location
Greater Leeds Area, United Kingdom
Lucy Thornton's Contact Details

Lucy Thornton work email

Lucy Thornton personal email

n/a
About Lucy Thornton

Lucy Thornton is a Global Head of Operations - Translation at thebigword at thebigword. She possess expertise in localization, translation, new business development, sales, language services and 9 more skills. She is proficient in English, German and Italian. Colleagues describe her as "Lucy is a pleasure to work with. Extremely professional at all times and knowledgeable about our business and her role within. Always sharing best practice, she is flexible and a motivator. A great 'gatekeeper' I would highly recommend Lucy" and "I was lucky enough to be by Lucy’s side whilst working at thebigword and she has many personal as well as professional qualities. Being in her presence on a daily basis I can safely say that she is extremely professional, thorough in her work and has great attention to detail. In addition colleagues quickly realize she is organized, trustworthy and credible. Her presence is very enjoyable, calming and enriching. "

Lucy Thornton's Current Company Details
thebigword

Thebigword

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Global Head of Operations - Translation at thebigword
leeds, leeds, united kingdom
Website:
thebigword.com
Employees:
1184
Lucy Thornton Work Experience Details
  • Thebigword
    Global Head Of Operations - Translation
    Thebigword Jan 2024 - Present
    Leeds, England, United Kingdom
  • Thebigword
    Programme Director
    Thebigword Apr 2022 - Jan 2024
    Leeds, England, United Kingdom
  • Craft Worldwide
    Language Production Lead, Emea
    Craft Worldwide Jun 2021 - Apr 2022
  • Thebigword
    Client Program Director - Translation
    Thebigword Apr 2020 - Jun 2021
    Leeds, England, United Kingdom
  • Thebigword
    Client Program Director - Interpreting
    Thebigword May 2019 - Apr 2020
    Leeds, West Yorkshire, United Kingdom
  • Thebigword
    Client Program Manager - Implementation
    Thebigword Apr 2018 - May 2019
    Leeds, West Yorkshire, United Kingdom
  • Thebigword
    Sales Mi Manager And Executive Assistant To The Board
    Thebigword Sep 2016 - Apr 2018
    Leeds, United Kingdom
    Providing PA support to four board members, including the CEO, as well as managing the MI reports for the sales team
  • Thebigword
    Executive Assistant
    Thebigword Jul 2014 - Sep 2016
    Leeds, United Kingdom
    Executive Assistant to Financial Director and Global Sales and Client Services DirectorProviding PA support to two board directors, coordinating diaries, arranging travel, preparing documents for meetings.
  • Thebigword
    Sales Mi Analyst
    Thebigword Oct 2013 - Jul 2014
    Leeds, United Kingdom
    Responsible for supporting the Global Sales Team by providing management information on revenue, forecasting, client spend and trends. Also responsible for coordinating production of the monthly sales forecast, liaising with the finance team, assisting in production of individual sales target and annual sales budget.
  • Thebigword
    Internal Sales Coordinator
    Thebigword Feb 2011 - Oct 2013
    Leeds, United Kingdom
    Responsible for monitoring and prioritising all incoming enquiries via telephone and website, providing quotations for new clients, identifying larger opportunities and allocating these to members of the sales team. Also providing reporting support for Head of Sales Operation and Retention, reporting on monthly revenue and coordinating production of the monthly sales forecast.
  • Thebigword
    Senior Client Services Coordinator
    Thebigword Jan 2006 - Feb 2011
    Leeds, United Kingdom
    Responsible for creating quotations for new and existing clients serviced by the translation project management team, managing the clients' expectations and trying to achieve the right profit margins on each project. Also responsible for prioritising the incoming quotations for other members of the team to complete, checking multiple email inboxes, identifying larger opportunities to be passed to more senior members of the sales team. I also trained new members of the team and mentored more junior members of staff when necessary.
  • Thebigword
    Assistant Project Director
    Thebigword Aug 2004 - Jan 2006
    Leeds, United Kingdom
    Responsible for managing complex projects for high profile clients as well as managing a team of project managers in the absence of the Project Director. Providing mentoring support to more junior members of the team.
  • Thebigword
    Senior Project Manager
    Thebigword Apr 2001 - Aug 2004
    Leeds, United Kingdom
    Responsible for dealing with more complex project requirements (multimedia, e-learning, multiple languages) as well as providing support to other members of the team.
  • Thebigword
    Project Manager
    Thebigword Mar 2000 - Apr 2001
    Leeds, United Kingdom
    Responsible for responding to client requests for translation: providing quotations, running project from start to finish (placing work with linguists, running the project to time, coordinating all stages, keeping to budget, overseeing final delivery).
  • Bt Cellnet
    Corporate Account Manager
    Bt Cellnet Sep 1998 - Mar 2000
    Leeds, United Kingdom
    Providing support to corporate mobile phone users, ordering equipment, dealing with queries, managing clients' expectations.

Lucy Thornton Skills

Localization Translation New Business Development Sales Language Services Multilingual Foreign Languages Microsoft Office Organization Skills Executive Administrative Assistance Executive Calendar Management Email Management Typing Document Management

Lucy Thornton Education Details

Frequently Asked Questions about Lucy Thornton

What company does Lucy Thornton work for?

Lucy Thornton works for Thebigword

What is Lucy Thornton's role at the current company?

Lucy Thornton's current role is Global Head of Operations - Translation at thebigword.

What is Lucy Thornton's email address?

Lucy Thornton's email address is lu****@****ord.com

What schools did Lucy Thornton attend?

Lucy Thornton attended University Of Leeds, University Of Leeds.

What are some of Lucy Thornton's interests?

Lucy Thornton has interest in Children.

What skills is Lucy Thornton known for?

Lucy Thornton has skills like Localization, Translation, New Business Development, Sales, Language Services, Multilingual, Foreign Languages, Microsoft Office, Organization Skills, Executive Administrative Assistance, Executive Calendar Management, Email Management.

Who are Lucy Thornton's colleagues?

Lucy Thornton's colleagues are Jessie Xavier - Telgu, Omiera Malik, Elena Mohammadi ( Ex Costa), Samar Alruwaili, Larry Gould, Nahid Baig, Ajinkya Bomble.

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