Lucy Jackson Email & Phone Number

Austin, Texas, Us

Leading UX design at Indeed to improve the Employer experience through discovery, helping design and deliver a holistic end-to-end experience for sourcing new candidates, posting jobs, high volume recruitment scenarios, establishing trust and safety, and job optimization. Driving the UX design direction across multiple key operational areas to enhance product functionality and user interaction.Fostering cross-organization partnerships and collaboration, ensuring a seamless end-to-end experience for employers.Strategically positioning UX practices to align with organizational goals and improve product launches.

Austin, Texas, Us

As a Senior Product Designer for the Match Recommendation Platform, I design and manage new UX design features to provide job seekers with smarter job recommendations.• Partnered with product management, engineering, and content designers to help our team create better job recommendations for job seekers. • Synthesize qualitative and quantitative data gathered through user research, and product requirements to design small features and holistic, complex experiences ranging across the Indeed platform.• Led design reviews with stakeholders to gain strategic alignment across multiple internal teams

Laguna Beach, Ca, Us

Founded in 2012 as an independent design studio, Darby Design Co.'s mission is to support early-stage startups and entrepreneurs as a knowledgeable design partner by providing strategic human-centered design solutions.• Spearheading design thinking approaches to address complex challenges, ensuring solutions are deeply resonant with users.• Developing strategic design frameworks that align with overarching business goals, emphasizing user-centric solutions.• Leading and facilitating user research (customer and stakeholder interviews, surveys, industry trends, and supplementary research) to discover and apply insights to the product design process• Directing the creation of detailed customer journey maps to identify key touchpoints and enhance user experience and engagement.• Leading the MVP development process from conceptualization to roadmapping and prototyping, facilitating rapid product market introduction and iteration based on user feedback.• Wireframing and prototyping to enable startup founders to quickly iterate and validate their concepts.• Fostering a culture of creativity and continuous learning within our design team, and ensuring seamless integration of design strategies with startup team objectives.Explore our case studies at www.darbydesignco.com

Newport Beach, Ca, Us

As a Senior UX Designer within the IDEO innovation lab at Pacific Life Insurance, I collaborated with cross-functional teams to design and implement strategic product solutions.• Led UX design strategy for end-to-end customer lifecycle improvement initiatives for financial professionals, including project planning, design research, internal stakeholder alignment and user interviews• Facilitated human-centered design workshops with cross-functional teams to identify business gaps and opportunities• Partnered with product, legal and underwriting teams to deliver UX/UI deliverables for accelerated underwriting product release, including customer journey mapping, feature prioritization, information architecture, wireframing, and prototyping• Established the foundation for an enterprise-wide design system across life insurance and retirement services divisions, with a focus on brand articulation and UI component documentation process

Irvine, Ca, Us

As a guest workshop facilitator and design instructor at the LearningFuze campus, I designed the curriculum for teaching coding boot camp students the basic principles of design thinking, UX design software, and UX/UI design best practices.

Austin, Texas, Us

• Designed data-driven email marketing campaigns for national clients including AARP, Banfield Pet Hospital, Atlassian and LinkedIn • High-proficiency in Sketch, Figma, Adobe Dreamweaver and Adobe Creative Suite

Austin, Texas, Us

• Created and managed brand design system, led competitive analysis research, and partnership marketing initiatives • Designed and implemented end-to-end digital marketing campaigns, including social media promotions, Google ads, case study development, and landing page design

• Designed comprehensive digital and print ad campaign for non-profit organizations in Los Angeles County, including Venice Family Clinic Art Walk, Homeboy Industries and the Stop Cancer Foundation.• Provided art direction and designed digital assets for promotional video campaigns

Mission Viejo, Ca, Us

I designed the print and digital marketing campaigns for the Division of Fine Arts at Saddleback College, including large-scale posters, brochures, social media campaigns, and direct-mail marketing. Collaborating with the Fine Arts Faculty and Staff, we developed and implemented strategies to promote upcoming events and create student opportunities.

Mission Viejo, Ca, Us

I assisted with event coordination for multiple fundraising performance events, managed customer relations as a temporary box office assistant, and ensured audience safety and compliance during theatre performances as a front-of-house manager in our event spaces.

Mission Viejo, Ca, Us

Stage managing, stagehand, light board operator, set construction, costume assistant, house managing, box office assistant, concessions and tram operator.