Lucy Delaney Email & Phone Number

Dublin 8, County Dublin, Ireland

New Beginnings 🎓🤞✨

Milltown Park, The Jesuit Complex, Milltown Rd, Co Dublin

• Maintain the highest quality of care and attention to resident’s needs. Working alongside nurses as part of a team, in the provision of total care, safety, and welfare of residents.
• Maintain a high standard of work and appearance. Act as an escort to clinic, hospital, dental outings. Help participate in recreational and social therapies, exercise, bingo, and mass events.
• Familiar with safety and emergency procedures by undergoing manual handling, fire safety training, safeguarding adults at risk of abuse courses and online HSE Land courses.
• Receive reports from nursing staff and report back observations on the wellbeing of each resident.
• Working as a team to ensure that care is carried out safely and appropriately. Regularly sanitising equipment, surrounding areas and carrying out laundry duties.

Dundrum, County Dublin, Ireland

• My time in the retail sector has provided me with the ability to work well with others. Through this I have developed excellent verbal communication skills.
• I have learned to perform my duties accordingly through multi-tasking, such as assisting customers with sizes, while also maintaining the shop floor.
• Developed my interpersonal skills which required positive energy to provide skillful customer service. I gained patience and tact. From working on tills, I understood how frustrating it was dealing with conflict where.
• Through practice and perseverance, I gained the ability to maintain a level-head in busy situations over seasonal periods, where there may be a multitude of customers seeking assistance and long ques.
• Developed knowledge of issuing a refund or exchange. Worked within established guidelines, particularly with brands like Gilly Hicks. Met daily and weekly targets in sales working as part of a team.
• Created genuine conversation on tills and dressing rooms, offered advice, and promoted in-store promotions such as Club-Cali, where new members would get €10 off a purchase that was €40 or more when they signed up to.

IFSC, North Wall Quay, Dublin, Ireland

• Received visitors at front desk, welcomed and directed them appropriately. Developed a strong social conscience as a young student to perform effective communication skills through learning how to forward a call, make.
• Obtained experience in the marketing department, assisted on how to draw up an online newsletter on the company website, illustrating Christmas party arrangements for clients to attend.
• Gained insight in the finance department on supplier reconciliations, which involved matchingthe paid/outstanding on a computer system to what was showing on the statement.
• Learned to manually process invoices on to a computer system.
• Opportunity to attend a court case in The Court of Criminal Appeal as part of work experience

Bachelor'S Degree, Human Resource Management

𝟐𝐧𝐝 𝐘𝐞𝐚𝐫 𝐌𝐨𝐝𝐮𝐥𝐞𝐬: • Entrepreneurship • Social & Organisational Behaviour • Learning & Change in Organisations • Performance & Reward.

Maternity Care Support, (P) Component - General Studies - Minor Award, Distinction

This was a 6-week course that took place every Friday via Zoom. In this module, I learned: • Overview of maternity care and terminology •.

Qqi Level 6, Healthcare Services Supervisory Management Skills, Merit

Modules: • Human Resource Management • Conflict Management • Disability Awareness • Health Promotion • Leadership • Person Centred.

Qqi Level 5, Nursing Studies, Distinction

Modules: • Nursing Theory & Practice • Anatomy & Physiology • Biology • Nutrition • Human Growth & Development • Occupational First Aid •.

Leaving Certificate

Activities and Societies: • Senior Class Prefect to Junior Students. Identified issues that a 1st year student had and helped solved them..