Lucy Dwyer

Lucy Dwyer Email and Phone Number

Support Volunteer @ Orana NSW Inc
Bonnet Bay, NSW, AU
Lucy Dwyer's Location
Bonnet Bay, New South Wales, Australia, Australia
Lucy Dwyer's Contact Details

Lucy Dwyer personal email

n/a
About Lucy Dwyer

Support Professional for Mental Health & Community DevelopmentMental Health Advocacy | Social Work | Community DevelopmentProgram Design | Project Management | Stakeholder Management | Client ManagementCommunication | Training Facilitation | Reporting & Analytics | Coaching | Mentoring Graduate Diploma of Psychological Science with a foundation in mental health and social work principles. Actively engaged in impactful volunteer work, fostering a nurturing and secure environment for individuals from diverse backgrounds. Previous Experience in analytical digital marketing, business process improvement, and project management roles across the Not-for-Profits, Government, Education, and Financial Services sectors. Analytical Thinking & Problem Solving: Skilled in reporting and process improvement, with a track record of identifying issues and developing solutions—essential for assessing client needs and creating effective care plans in social work. Project Management & Organizational Skills: Managed projects from inception to completion including documentation, planning, and monitoring, ensuring compliance, and evaluating effectivity. Empathy & Client-Centered Approach: Developed a focus on client needs through previous analytical as well as digital marketing roles, critical for effective social work and mental health support. Ethical Decision-Making: Strong understanding of ethics from managing business processes and compliance, vital for maintaining trust and integrity in social work and mental health services.

Lucy Dwyer's Current Company Details
Orana NSW Inc

Orana Nsw Inc

View
Support Volunteer
Bonnet Bay, NSW, AU
Website:
oranansw.org.au
Employees:
7
Lucy Dwyer Work Experience Details
  • Orana Nsw Inc
    Support Volunteer
    Orana Nsw Inc
    Bonnet Bay, Nsw, Au
  • Raise Foundation
    Youth Mentor
    Raise Foundation Mar 2024 - Present
    Sydney, New South Wales, Australia
    Volunteer position providing guidance and support to high school students to help them achieve their academic and personal goals.
  • Orana Nsw Inc
    Support Volunteer
    Orana Nsw Inc Dec 2023 - Present
    Sydney, New South Wales, Australia
    Provides practical and emotional support to new mothers through childcare, companionship, and resource provision.
  • Freelance Digital Media Consultant
    Digital Consultant
    Freelance Digital Media Consultant Dec 2012 - Present
    Sydney, Australia
    Working with a number of companies including in-house roles with responsibilities including:Setting up a DSP offeringImplementing website updates based on landing page testingSEM account analysis and recommendationsProject managing SEO agency RFP and onboarding of new agency
  • Australian College Of Applied Professions
    Digital Data Manager
    Australian College Of Applied Professions Aug 2022 - Jun 2024
    Sydney, New South Wales, Australia
    Aligned reporting with other functions and reconciled sales reporting against business goals – Utilising Datorama/Salesforce/GAResponsible for interpreting and developing insights from complex information to deliver presentations to Leadership TeamDeveloped student surveys to improve student retention, reduced attrition by 3% each Trimester through actionable recommendations. Built brand survey methodologies to report pre and post campaign brand tracking measurements.Implemented best practices for data analysis and visualisation
  • Westpac Group
    Senior Digital Insights Manager
    Westpac Group May 2017 - Apr 2021
    Sydney, Australia
    Training teams on Tableau both desktop for implementation and Reader depending on audienceSupervision of teams to build reporting projects including feedback to help team growthDeveloping Research-informed material about best in market techniques to share with wider teamsPresenting analysis to wider teams to make informed marketing decisions
  • Bt
    Analytics & Marketing Manager
    Bt Apr 2013 - Apr 2021
    Sydney, Australia
    Data Visualisation using Tableau and Power BISQLAdvanced ExcelInformed insights from Campaign, Marketing and Customer Data
  • Ikon Communications
    Digital Director: Specialist In Search Marketing
    Ikon Communications Aug 2010 - Dec 2012
    ● Responsible for a number of accounts with various metrics including revenue, engagement and online subscriptions, driving 70% of traffic to Vodafone’s consumer website.● Managed budgets ranging from $50,000 to $15million a year.● Working across a number of key stakeholders to support key priorities and monetisation metrics for each team including product managers, marketing managers and technology teams.● Analysis of web analytics in addition to media data to audit websites and provide improvement documents. Increased site engagement by 18% and basket size by 12% of ecommerce website.● Forecasting spend for all clients to meet Ikon business goals.● Developing SLAs for clients with various KPIs from brand awareness to increasing revenue from existing online purchase options.● Building content plans to support paid media & improve user experience such as a recent Diageo campaign that saw content across the website, YouTube, Facebook and Twitter.● Responsible for forecast of revenue from online assets and proposing online offers to meet revenue goals.● Planned and implemented digital campaigns including Display, Mobile, Social and Search.● Growth of founding search account from 1million to over 8million YoY through proven CPA results.● Grew the Myer Search campaign by 304% YoY and oversaw the launch of their ecommerce offering.● Ensure campaigns delivered in a timely fashion and on-budget designating responsibilities to relevant team members.● Worked with both online and offline teams to ensure integrated campaigns with proven uplift in results.● Worked closely with SEO and creative agencies to ensure campaign and website success.● Growing search department from team of 2 to 15 within 12 months.● Responsible for innovation across all clients, utilising latest Google, Facebook and Yahoo products – first in Australia for 3 Google beta tests in 2012● Share and improve digital knowledge, processes and practices within Agency.
  • Ikon Communications
    Senior Search Manager
    Ikon Communications Aug 2010 - Feb 2011
  • Reprise Media (Mediabrands Company)
    Associate Search Director
    Reprise Media (Mediabrands Company) Apr 2009 - Aug 2010
    * Developed and implemented online initiatives to support clients strategic and tactical requirements, facilitating marketing of products and services through online media with budgets ranging from $20,000 to $400,000 per month. * Oversaw large Government online campaign driving traffic to a new Branded YouTube channel ranked number #2 most viewed branded channel in Australia this month (still running). * Managed PPC campaigns for direct response and brand awareness clients including; Federal Government, Youi Car Insurance, Unilever, Sony, LEGO, United Nations and Magshop - identifying main drivers of performance and optimising accordingly. * Researched tracking & bid management solutions to be implemented across the Reprise Asia Pacific search departments including implementation and training schedule across multiple clients. * Developed billing and revenue forecasts for each Client Service Director from the Search Team Australia offices. * Updated the Australian offices about market advances in both Search and other media of changes within the digital space that may benefit their clients. This included everything from tracking, new technology, twitter updates, buzztracking, social media advances and creative uses of media. * Planning the implementation and training schedule for a new bid management tool including introducing it to the clients and the wider team and ensuring all project goals were met within budget and on time. * Managed relationships with creative agency and clients to ensure full optimisation of websites and campaigns across different mediums, maintaining relationships with search engines and liaising with internal departments. * Provided consistent performance with innovative ideas to consistently stay ahead of competition. * Extensive knowledge of Google Adwords, Yahoo Search Marketing, Google Analytics and UTM tagging. * Overseeing the workload and training needs of direct reports.
  • Zed Media
    Search Executive
    Zed Media Dec 2007 - Apr 2009
    • Working across multiple accounts for a range of clients, (BT, National Trust, Capital One, Superdrug)• Make recommendations about the webpage design to maximise customer experience • Create and maintain campaign plans and reports to update clients on status of campaigns and projects proactively making strategic recommendations• Monitor campaign results, analysing key metrics, optimising click-through and conversion rates• Manage day to day client relationships through face to face meetings, frequent phone and conference calls, emails and presentations• Manage client budgets to ensure correct allocation in line with campaign contract terms and project goals• Provide consistent performance with innovative ideas to consistently stay ahead of competition• Maintaining relationships with Search engines and other agencies• Working with budgets ranging from £1,000 - £300,000 a month• Supervising assistants, monitoring their output and identifying their training needs
  • Probability Plc
    Marketing Executive
    Probability Plc May 2007 - Dec 2007
    • Prepare weekly and daily ROI reports with analysis to base commercial decisions on. • Analysing all major marketing opportunities, managing keywords and maintaining the budget for both online and mobile marketing• Monitor PPC account, bid management, keyword reports making keyword suggestion, account structure adjustments, new opportunities and optimising bids• Prepare weekly recommendations for SEO improvements including meta tags, H1 tags and effective link building campaign.• Compile report to justify SEO campaign, including current position within the search market environment and comparison competitor report• Implementing full PR plan and monitoring results• Managed a photo shoot for new promotional material from concept to managing/directing on the day, including booking all resources including models and studio.• Prepared all preparations for trade show, from stand concept to final build including promotional ideas

Lucy Dwyer Skills

Digital Strategy Sem Digital Marketing Ppc Google Adwords Google Analytics Mobile Marketing Seo Online Advertising Social Media Marketing Media Planning Social Media Digital Media Affiliate Marketing E Commerce Campaign Management Display Advertising Ad Exchanges Search Advertising Crm Strategic Planning Google Adwords Professional Marin Software Kenshoo Demand Side Platform Media Strategy Brand Management Outdoor Advertising Multi Channel Marketing Interactive Advertising Analytics Yahoo Search Marketing Web Video Data Analysis Tableau Dart Search Microsoft Excel Powerbi Alteryx Data Visualization Web Analytics Direct Response Marketing Online Marketing Brand Awareness Data Analytics Multivariate Testing Marketing Webtrends Analytics Scrum Paid Media

Lucy Dwyer Education Details

Frequently Asked Questions about Lucy Dwyer

What company does Lucy Dwyer work for?

Lucy Dwyer works for Orana Nsw Inc

What is Lucy Dwyer's role at the current company?

Lucy Dwyer's current role is Support Volunteer.

What is Lucy Dwyer's email address?

Lucy Dwyer's email address is ga****@****ail.com

What is Lucy Dwyer's direct phone number?

Lucy Dwyer's direct phone number is +6118008*****

What schools did Lucy Dwyer attend?

Lucy Dwyer attended Australian College Of Applied Professions, Lancaster University, Calday Grange Grammar School.

What are some of Lucy Dwyer's interests?

Lucy Dwyer has interest in Civil Rights And Social Action, Politics, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Lucy Dwyer known for?

Lucy Dwyer has skills like Digital Strategy, Sem, Digital Marketing, Ppc, Google Adwords, Google Analytics, Mobile Marketing, Seo, Online Advertising, Social Media Marketing, Media Planning, Social Media.

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