• Complete customer quality assurance surveys and send with current NADCAP certifications and scopes.• Answer customer inquiries regarding quality issues via phone and email.• Prepare written requests for informational dispositions on non-conforming products.• Passivation corrosion resistance testing, perform visual inspection, prepare packing slip and certificate of conformance for work processed.• A member of continuous improvement programs under the NADCAP quality system.

• Accounts payable and accounts receivable invoice entry, including researching and correcting invoicing discrepancies, collections, and following up on orders not invoiced. • Trained new and current employees in a variety of processes and applications.• Identified and resolved quality errors in engineering data and orders that prevented audit deductions and potential deviation of hardware.• Prepared paperwork and arranged pickup of a high volume of daily orders.• Inspected incoming purchased goods and raw material verifying paperwork, quantity, and part marking, to the purchase order, including receiving into the system.• Super User on SAP implementation team succeeding in a timely completion without interruption of business operations and customer service.• Established vendor and customer relationships that provided long term goals for the company.• Given award for the computer system records clean up regarding a customer production project.

• Maintained parts master file with critical manufacturing engineering routing and raw material requirements for product fabrication. • Utilized Vantage program to set up quotes, sales orders as well as subcontractor purchase orders; created production travelers and preserved document control under ISO9001.