Director
CurrentPutting users at the centre of organisations' online presence and making sure the voice of the customer is heard. Leading the Web Usability team to deliver high-quality user research that allows our clients to understand:- The needs of their users- How well digital services and campaigns meet those needs- How to ensure digital services are accessible to allPlenty of my wittering available on the Web Usability blog: https://www.webusability.co.uk/blog/Or listen to The Web Usability podcast: https://open.spotify.com/episode/5ZbXx0C2sJANuCCNbulseB?si=7b094900551341a7