Lucy Buck Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, Greater London, United Kingdom

London, United Kingdom

London

High Holborn

As a Senior Analyst in a Communications & Change Management team at Willis Towers Watson, I:• Work with a diverse range of clients in different industries, assisting with keeping their employees engaged and informed through communications campaigns and deliverables.• Coordinate and manage timelines to ensure projects run smoothly (on time and to budget) and are delivered to the client’s satisfaction.• Draft employee communications, for example: newsletters, promotional materials, e-card campaigns, video scripts, personalised statements, and web copy.• Build strong and trusted client relationships to understand their communications needs whilst undergoing a period of change, and creating a strategy that aligns with their company goals and internal communications plan.• Analyse data to segment audience groups, helping to tailor communications to target specific audiences - giving specific audiences what they need, in the right format, at the right time.• Liaise with internal and external creative agencies, web developers, design, print and production teams.• Proof-read communications thoroughly, having a keen eye for detail.• Develop and co-lead the Reward, Talent and Communications L&D programme, helping to build our community across different teams, up-skill our junior consultants, challenge our perspectives and increase our knowledge of client services and offerings.I have attended business training courses on: Assertiveness Skills, Influencing Skills, Presentation Skills and Consultative Selling.

London, United Kingdom

Within with Analytical Support Unit, I:• Provided sole analytical support for two large teams of analysts: 'Corporates: Consumer, Pharma & Retail’, and ‘Recovery Ratings’.• Assisted analysts with administrative and support tasks throughout various steps of the rating process; beyond the administrative duties, the role required identifying best practice and streamlining processes.• Managed committee outcomes, inputting ratings onto the online system.• Dealt with ad hoc requests to set up committees, preparing the required paperwork within tight deadlines.• Provided cover for other members of the ASU in their absence, hence a good team spirit was essential.• Proved myself to be adaptable, approachable, quick to learn and efficient in responding to the analysts’ concerns, providing a thorough and exemplary service to both the analytical teams and to the ASU.From starting on a temporary contract, S&P offered me a permanent position in January 2011.