Lucy Duncan, Emba, Pcc Email & Phone Number

Bentonville, Ar, Us

Pittsburgh, Pennsylvania, Us

• Bringing best-in-class practices gleaned from experiences with Fortune 1, joined a newly formed Talent COE to determine, design and deploy an enterprise strategy for leadership development. • Built a small team responsible for implementing systemic approaches to drive change across talent management, succession planning, and organizational effectiveness. • Designed and deployed Wesco's leadership development strategy, and in one year enrolled over 1,000 leaders into development programs that reached across the globe, earning a Gold Level Award from the US Distance Learning Association. Later that year, the program earned a Gold Level Award for Leadership Development from the Brandon Hall Group. • Rehabilitated management coaching training that stalled during the pandemic, navigating rebranding and enrollment for both instructor-led and virtual-led offerings. Supported reclassification of legacy budgets to cross-charge for participant seats. • Delivered a new Software as a Service learning platform from selection to implementation, including SSO and MFA. Leveraged AI outputs to adjust content, inform additional development needs and curate selective learning opportunities. • Delivered "Change Leadership" development for 3,200 global people leaders in partnership with a select vendor.

Bentonville, Arkansas, Us

• Designed and delivered Walmart US’s Executive Sponsor Circle Program, a high potential development initiative that aligned carefully selected diverse Directors with an executive sponsor. Owned and measured outcomes, including sponsorship at multiple levels, access to coaching and leadership assessments, cross-functional talent mobility, and a marked increase of executive advocates for women and people of color with an intentionally diverse pipeline.• Awarded a "Make a Difference Award" in 2021 in recognition of developing Walmart’s enterprise coaching strategy. Positioning coaching as a cultural component to develop high performing teams, increase productivity, and promote well-being, launched an ICF accredited training program for HR Business Partners from across the enterprise. • Introduced structured discipline to Walmart's executive coaching engagements, involving established ways of working with external firms, thematic feedback reports to inform development gaps/ learning strategies and dashboard visualization. Leveraged benchmarking to demonstrate business results, ROI, enhanced talent pipeline, and improved behaviors, crafting an objective and insightful story regarding coaching.

Bentonville, Arkansas, Us

• Delivered Walmart’s licensed flagship leadership programs to multi-level leaders inside of Walmart, Jet.com, Sam’s Club and Hayneedle. • Led local and international train-the-trainer sessions, enabling delivery across multiple markets/languages. Collaborated with market leaders to identify learning solutions through analysis, evaluating solutions and adapting course content to meet development needs• Owned prescriptive scoped requests including new leader assimilations, team strategy sessions, and associate engagement survey result planning. • Led the digitization process of printed learning products, saving over $117k/year by leveraging used iPads in the classroom. • Led large-sized talent development portfolios and cross-functional projects using expertise in the specialized area of leadership/talent development

Bentonville, Arkansas, Us

• Provided progressive visibility to business initiatives to drive faster, more informed decisions, to support the enterprise strategy and improved profitability for the company. • Influenced the adoption of Zero-Based Budgeting across Global Business Services.• Supported three technology domains through the transition of traditional project management into product management. • Crafted EC decks and participated in force ranking-decisions.

Houston, Texas, Us

• Represented the needs of the business, function, or region on an ongoing basis to drive process improvements by communicating tactical process decisions and plans, project status, issues and workarounds, in order to achieve alignment with relevant areas of the portfolio. • Collaborated with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes, and understanding business/customer impact. • Led internal projects, provided feedback on projects, and conducted post-project evaluations.

Houston, Texas, Us

• Acted as a first point of contact for on-going top tier customer accounts in the southwest US with an annual quota of 14M. • Partnered with customers to develop a deal timeline to ensure the pursuit team met deal milestones and deadlines.

Houston, Texas, Us

• Member of a centralized inside sales team responsible for sales and generating leads for HP technology refresh opportunities to existing HP customers. • Engaged with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they related to customer support.

Executive Mba

Bs, Psychology

High School Diploma, 2005