Lucy Holmes-Higgin, Mpa Email & Phone Number

Alameda, Ca, Us

• Oversee data and infrastructure migrations, resulting in a seamless transition for 4 departments, 9 years of historical data, and all major databases.• Develop and document all standardized procedures for employee hiring and onboarding, resulting in a streamlined process for 80% of new employees across two offices.• Collaborate with 4 other departments, including our parent company, technical teams, external accounting teams, and leadership teams, to align operations with overall business goals.• Leverage monthly data analytics and reporting tools to make informed decisions on technology solutions, office improvements, and human resources practices.• Foster a positive and productive work environment, promoting professional growth and development while developing and enforcing office policies and procedures for all members of our staff.• Oversee day-to-day office operations including facilities, IT infrastructure, accounting practices, and human resources management for an office of 20 employees, 19 remote employees, and multiple contractors.• Organize company events and manage all logistics and event coordination for annual offsites, quarterly leadership meetings, and monthly in-person and virtual events for over 50 full-time employees, contractors, and visitors.• Assist in the onboarding process for new hires, including setting up workstations, managing all employee onboarding and orientation, and maintain and update employee records and documentation.• Manages HR processes including talent acquisition, employee record-keeping, and all benefits administration for full-time employees.

Alameda, Ca, Us

• Supports company operations by maintaining office systems and supervising staff.• Lead and assisted with integration into our parent company, Baker Hughes.• Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.• Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.• Maintains office staff by recruiting, selecting, orienting, and training employees.• Seek opportunities to add value to the employee experience through process improvement and clear expectation setting.• Responsible for maintaining HR profiles, HR data, and other recordkeeping systems.• Lead Data Migration between teams and companies.

Golden Poppy Collective is a full-scale event planning business! We specialize in all events from weddings, baby showers, birthday parties and more. Follow @goldenpoppycollective and @thepartyaunties for more!

San Francisco, Ca, Us

• Managed all details pertinent to planning, executing, and managing team offsites, leadership and management meetings, and culture events, equating to 4 each quarter. • Supported company operations by maintaining office systems and operations of two offices in the Bay Area.• Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.• Maintained office staff by assisting Human Resources with recruiting, selecting, orienting, and training employees.

Sales, Operations, Fundraising, Marketing, Event Planning, Budgeting, Logistics, Public Relations, Customer Service, Stewardship, Relationship Building, Media Management, Teamwork, and Innovation • Current Staff Partner for Making Strides of the San Francisco Bay Area and Making Strides of Walnut Creek, the area's largest non-competitive fundraisers battling breast cancer in our community, raising over $312,000.• Manages one staff member directly, leading role specific training and development skills.• Responsible for the recruitment, training and mobilization of volunteers. Responsible for working with volunteer committees to plan execute fundraising events. • Leads all local online Marketing efforts including fundraising campaigns, email campaigns, and peer-to-peer efforts. • Manages Social Media, including Facebook and Instagram, creating all social media content and copy, increasing presence and following. • Executes all event planning, vendor relationships, and event budgets and financial plans. • Works with local businesses to secure sponsorship to increase net income.• Implements new strategies to increase event participation, revenue growth and volunteer engagement.• Establish and maintain relationships within the community including businesses, community leaders, students, faculty and potential volunteers.• Previous Staff Partner for the American Cancer Society's number one fundraising event, Relay For Life in high schools and colleges in Northern California, raising over $300,000.

Bay Village, Ohio, Us

Customer Service, Recruitment Tactics, Teaching / Workshops, Education, Event Planning, Fundraising, and Troubleshooting • Managed anywhere from 20-100 collegiate students on a weekly basis, held workshops, lectures, and seminars on a variety of topics • Mentored 1-1 collegiate women on different aspects of business such as finances, leadership, management, event planning, and fundraising • Problem solved and troubleshoot any and all issues and altercations between collegians during, prior, and after my consultations

Queens, Ny, Us

• Facilitate programs and events for Student Veterans such as Holiday Events, Veteran’s Day Celebrations, and St. John’s Celebrations • Oversee community service trips to sites in Metro Queens / Long Island area for qualified students • Assess SALUTE, Veterans Honor Society, applications and plan events for members• Managed all relationships with volunteer sites, students, and vendors.

- Direct all the Panhellenic Recruitment programs in cooperation with the membersororities.- Educate the Recruitment Chairpersons from each chapter.- Communicate all relevant information regarding recruitment to the Panhellenic Council.- Serve as Chair of the Recruitment Committee.- Coordinate production of the Recruitment Booklet.

Boston, Ma, Us

I produce and edit content for the St. John's University Her Campus chapter.

- Direct the executive force of the chapter, including execution of the provisions of our Bylaws, and serve as presiding officer at chapter meetings;- Have the right to make rules of conduct at meetings; - Maintain contact with the Alpha Epsilon Chapter Conference Director and the Chapter Advisor to discuss Chapter business; - In case of any disorder or emergency, execute the Theta Phi Alpha emergency procedures, as applicable; - Act as spokesperson and representative for all chapter matters, including to the University and Theta Phi Alpha, and in particular, to serve as the chapter’s delegate to the Convention or Leadership Conference that occurs during her term; - Prepare and submit all National reports pertinent to her office, and ensure that all applicable National Award applications are submitted in a timely manner; - Serve as member of the Alpha Epsilon Advisory Board; - Perform all duties required of her by the National Constitution and Bylaws, the Grand Council, and the Advisory Board of the Alpha Epsilon Chapter.

Sorority and Fraternity Apparel, made by Greeks, for Greeks.

-Assist in preparing for New Member meetings, being able to meet at least one hour before each meeting. - Help in coordinating and planning all New Member Events.- Assist with buying all necessary supplies for the New Members. (journals, notebooks, highlighters, folders, etc).- Assist in planning and purchasing supplies for the New Member class banners.- Handle all correspondence between New Members and their respective Penguin Pals.

Provide and monitor Community Service Opportunities for the Panhellenic Community for St. John's-Plan and organize at least two (2) community service projects and fundraising programseach semester.-Assist the Vice President of Membership Development with all activities related tophilanthropic programs and events.

Daniella Levi National is comprised of six small businesses within multiple different industries including the legal, fitness/health, food, and real estate fields.Worked on day-to-day marketing activities related to the online marketing programs in place. The main activities was Social Media coordinating and content writing.A combination of these skills was learned and practiced during my six month internship at DLI: - Organic SEO: content marketing via blogging, how to improve page content, how to ensure site structure is efficient, keyword relevancy, add tags as necessary- Paid SEO: budget control, key word success tracking, reporting- Social Media: how to create digital awareness, social media planning- Web Analytics: monitoring and reporting against key metrics- Email Marketing: list maintenance, execution, monitoring, reporting, etc- Light Graphic Design- Minor Offline Marketing Duties: cold calling, street fair participation, etc

"Members of a Fashionable Society" A group of undergraduate business students dedicated to expanding their networks through philanthropic and social events.- Recruited members, created member registry - Planned events and meetings on a weekly basis - Lead and managed the Executive Board

-Maintained a client book of over 20 families-Moved over $1,000 in sales each day -Product knowledge for Girls 2-6X and Boys 2-7 -Provided a personal shopping experience to each client

-Increased social media following of Friday Night Live (a program that helps reduce issues which affect youth) by 90%-Provided social media technical assistance to Center for Human Development Staff -Conducted social media training on Twitter, Facebook, and Instagram-Created press packets for Contra Costa Friday Night Live program -Conceptualized awareness campaign to reduce underage drinking

Plano, Tx, Us

-Handled the payments of hundreds of customers daily-Maintain and restock inventory-Helped with customer service issues-Provided a full movie theater experience

Master Of Public Administration - Mpa

Bachelor'S Degree, Public Relations And Fashion Studies

Bachelor'S Degree, Marketing