Lucy Hylton Email and Phone Number

• Proactively resolve customer requests and complaints to ensure positive dining experience• Work effectively in a team environment to achieve common goals and objectives

• Organize and guide single and multi-day wilderness experiences for participants of diverse backgrounds, with emphasis on serving marginalized communities and promoting equal access to the outdoors• Lead and develop interpretive programming and activities on local history, geology, and topics in environmental science

• Provided exceptional service to guests by greeting customers and taking customer orders • Efficiently managed multiple tables, ensuring timely delivery of food and beverage

• Greeted over 200 guests nightly, while regularly supporting coworkers with serving, “bar-backing,” and other duties• Provided attentive and professional customer service; maintained warm and friendly attitude in fast-paced environment

• Promoted safe and inclusive environment for all participants, while supporting achievement and athlete goals• Developed training plans for students through collaboration with fellow coaches, administrators, and athletes’ families

• Completed projects including trail maintenance, invasive species removal, and habitat protection• Collaborated with campsite managers to implement long-term soil erosion projects, as well as respond to community needs