Lucy Butcher Email & Phone Number

• Write and edit documentation across 1Password's developer and support libraries.• Work in a docs-as-code environment using GitLab, GitHub, Markdown, Hugo, Docusaurus, and Vale.• Mentor teammates, improve team processes, and help to scope and prioritize work for the Technical Writing team.• Project manage large documentation projects with a high degree of ambiguity.• Collaborate with developers to produce release notes, code comments, help text, and error messages.• Help to define writing standards for 1Password's company style guide.

• Managed a team of five web producers and Wirecutter's daily publishing calendar.• Prioritized fostering a team culture where everyone felt safe to learn and grow.• Created and maintained internal process documentation in Confluence.• Worked cross-functionally with engineering, affiliate, SEO, and product stakeholders to improve the Wirecutter website, CMS, and product database.• Optimized web production processes for speed and efficiency.• Investigated CMS and product database bugs, helped to resolve technical issues.• Trained new CMS users across the company.

• Prepared hundreds of articles for publication per year in a fast-paced, deadline-oriented environment.• Formatted HTML, edited images, optimized metadata, maintained Wirecutter's product database, and performed rigorous QA checks on the website.

Carrboro, Nc

• Managed marketing campaigns for more than a dozen retainer clients.• Wrote press releases, email newsletters, web copy, and social media posts.• Created social media strategies for clients, including brand voice and ad strategy.• Trained clients to use their websites and social media platforms.

Chapel Hill, Nc

• Produced a daily morning news roundup summarizing local news stories from across the state.• Reported on legislation passed by the North Carolina General Assembly.• Oversaw publication of content to The Carolina Mercury website.• Managed The Carolina Mercury website and social media.

Portland, Or

• Logged and organized hundreds of hours of footage for the documentary Never to Cry.• Tracked upcoming film festivals and assisted with film festival submissions.

Portland, Or

Chapel Hill, Nc

Master Of Library & Information Science (Mlis)

Completed practicum field work with The New York Times' taxonomy team and the International Press Telecommunications Council's NewsCodes.

Bachelor Of Arts (B.A.), Anthropology