Lucy Butcher Email & Phone Number

• Write and edit documentation across 1Password's developer and support libraries.
• Work in a docs-as-code environment using GitLab, GitHub, Markdown, Hugo, Docusaurus, and Vale.
• Mentor teammates, improve team processes, and help to scope and prioritize work for the Technical Writing team.
• Project manage large documentation projects with a high degree of ambiguity.
• Collaborate with developers to produce release notes, code comments, help text, and error messages.
• Help to define writing standards for 1Password's company style guide.

• Managed a team of five web producers and Wirecutter's daily publishing calendar.
• Prioritized fostering a team culture where everyone felt safe to learn and grow.
• Created and maintained internal process documentation in Confluence.
• Worked cross-functionally with engineering, affiliate, SEO, and product stakeholders to improve the Wirecutter website, CMS, and product database.
• Optimized web production processes for speed and efficiency.
• Investigated CMS and product database bugs, helped to resolve technical issues.

• Prepared hundreds of articles for publication per year in a fast-paced, deadline-oriented environment.
• Formatted HTML, edited images, optimized metadata, maintained Wirecutter's product database, and performed rigorous QA checks on the website.

Carrboro, NC

• Managed marketing campaigns for more than a dozen retainer clients.
• Wrote press releases, email newsletters, web copy, and social media posts.
• Created social media strategies for clients, including brand voice and ad strategy.
• Trained clients to use their websites and social media platforms.

Chapel Hill, NC

• Produced a daily morning news roundup summarizing local news stories from across the state.
• Reported on legislation passed by the North Carolina General Assembly.
• Oversaw publication of content to The Carolina Mercury website.
• Managed The Carolina Mercury website and social media.

Portland, OR

• Logged and organized hundreds of hours of footage for the documentary Never to Cry.
• Tracked upcoming film festivals and assisted with film festival submissions.

Portland, OR

Chapel Hill, NC

Master Of Library & Information Science (Mlis)

Completed practicum field work with The New York Times' taxonomy team and the International Press Telecommunications Council's NewsCodes.

Bachelor Of Arts (B.A.), Anthropology