• Responsible for electronic filing of all employee records and associated documentation• Headed the Undergraduate Recruitment Programme for 2018/19 and assisting the 2019/20 cohort• Involved in every stage of process from planning, sourcing, assessing and offering• Assists in the management of interview schedules for hiring managers • Responsible for Sickness/Absence, Joiner/Leaver and Performance Management workflows in Cascade• Creating reports to track key employee statistics and metrics• Assists senior colleagues with the Employee Relations caseload - organising meetings, taking notes, tracking actions• Develops and maintains Security Awareness knowledge in accordance with documented ISMS procedures• Responsible for the continual improvement of HR processes and procedures, analysing/reviewing existing methods• Continually building the Egress Benefits Portfolio to promote across the workforce• Improving documentation in line with regulations - continual maintenance of the Egress Policy Set, from creating new content to writing new documentation• Involved in the Egress Diversity and Inclusion Programme to continually enable Egress to become an employer of choice

• Worked within in a small team dealing with patients handling customer queries and complaints• Other responsibilities throughout the store included: store maintenance and stock control, till work, ordering and reordering, and building a rapport with suppliers• Dispensing patients medication with a strong focus on following strict policies and procedures

Responsible for: Stock control, till work, customer service and visual merchandising of displays. Performed to company objectives while constantly providing good customer service.Early opportunities to exercise leadership, managing and training skills.