Lucy Mceleney Email & Phone Number

Cambridge, Gb

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

Over the course of my time at university, I returned to invigilate in the main exam halls, as well as the separate Study Skills rooms for students who required extra support (e.g., as a result of learning disabilities or mental health issues). This role demands good communication skills, attention to detail, working as a team, and adherence to JCQ regulations and student safeguarding.

Cambridgeshire, England, United Kingdom

I complete admin for the college on occasion, some of which entails updating student databases (containing sensitive information), and processing A Level certificates. Additionally, I have supervised the front desks for Reception and Student Services to cover staff illnesses, acting as switchboard operator and greeting visitors.

Cambridge, England, United Kingdom

During my gap year, I returned to Hills Road part-time to offer admin support in the Study Skills department, supervising the front desk and assisting students in their learning. Ensuring that the students attended their meetings on-time, I maintained a welcoming atmosphere within the department, completed paperwork and database administration using ProPortal and ProSolution, and answered student queries.

Audley End, England, United Kingdom

Duties included performing as a dancing elf within the scripted Christmas grotto show, as well asvisitor engager roles, which entailed guiding visitors through the different activities at the English Heritage site, ensuring visitor safety around the steam trains and participating in the railway’s social media campaigns.

Cambridge, England, United Kingdom

This lively role entailed scanning the QR codes of the attendees, fitting wristbands, and checking identification. Efficiency and a friendly demeanour were essential for interacting with a wide variety of people - including families and small children - answering questions, directing visitors through the site, and ensuring a positive start to their festival experience!

Great Shelford, England, United Kingdom

During the winter of 2017, I worked as an elf at Santa’s Grotto, striving to create a magical Christmas experience and selling merchandise. Over the summer of 2018, I worked in the Beach department, hosting activities for the children, taking bookings over the phone and in person, and serving snacks and beverages to customers.

Master'S Degree, Scriptwriting, Distinction

Activities and Societies: President of UEA Baking Society

Bachelor'S Degree, English Literature With Creative Writing, 2:1

Activities and Societies: Vice-President of UEA Baking Society