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Providing highly professional and commercial support reporting to the Director, in a boutique fast moving environment liaising with multiple stakeholders, submission of timely and accurate applications and general administrative support. No one day is ever the same so the ability to adapt to changing deadlines is key, whilst ensuring the highest levels of confidentiality, integrity & accuracy are met.

Achievements: • Created Facilities and Administration user manual • Streamlined global travel procedure & organise all UK sales & marketing event travel • Progressed responsibility to arranging complex visas and vaccinations for all staff Responsibilities:• Providing high level executive administrative and secretarial support to the UK EVPs. This includes report preparation, presentation compilation, expense submissions, signing of legal documentation, minute taking and complex travel and diary arrangements with utmost confidentiality• Line Manager to the administrative team and responsible for performance management• Organising global executive team meetings and industry events/ conferences• Responsible for the smooth running of the UK office including Health and Safety, facilities, working closely with finance and acting as landlord representative

Achievements:• Promoted from EA/ Office Manager to Business Support Manager in February 2014• Successfully delivered the set-up of the new UK office on time and under budget• Established core administrative processes including filing systems and data management • Valued as technological resource and go-to person for data and industry compliance• Increased industry knowledge by gaining oil spill response management certification • Prepared and managed corporate handover following company subsidiary sale in April 2014Responsibilities:• Providing executive administrative and secretarial support to the UK and Canadian HQ. This includes supporting company directors and executives, report preparation, presentation compilation, minute taking, travel and diary arrangements, and board meeting organisation• First port of call for inbound corporate communications utilising utmost confidentiality• Project Co-Ordinator for Oil and Gas Projects covering governmental & environmental compliance, data management, legal, assistance with economic modelling and commercial support on project capex up to $200m. I was the central point of contact in joint venture audits and reporting to partners of production data• Manage and ensure corporate compliance with the posting of board meeting minutes, HMRC, Companies House and act as company representative with landlord• Responsible for day to day management of the office including HR, health and safety procedures, IT, processing of invoices and being point of company and subsidiary contact. Personal / family EA work as required.

• Achievements: • Rewarded with a promotion in 2007 to a Service Agreement Co-ordinator• Trained project managers and engineers in site on-boarding, a new innovation to Avaya• Due to my customer service skills I was the single point of contact for premium customersResponsibilities:• Working closely with account managers to ensure that clients received the service, equipment and technology that had been agreed and process the pricing and billing in SAP• Process renewals to ensure business retention and accurate capture of additional charges• Manage the EMEA on boarding process to ensure new and existing end user locations are updated in a timely manner in order to meet service delivery requirements

• Manage the EMEA on boarding process to ensure new and existing end user locations are updated in a timely manner in order to meet service delivery requirements.

• Achievements: • Maintained a near 100% occupancy throughout my management• Led and motivated a highly talented team of five staffResponsibilities:• Responsible for the management of a key serviced office business centre covering P&L, operations, sales, facilities and health and safety• Responsible for HR policies, procedures, staff training and payroll process• Responsible for client invoicing and monthly office accounting, production of monthly sales and services reports for management and forecasting• Meeting and Conference co-ordination, new business and target achievement