What if you could revolutionize your team so that scaling your business didn't have to be a struggle?Businesses are able to scale and grow when the business owner or founder is able to build a team that they can trust, that can implement and deliver. Only then can you as the business owner focus on the future of the business and how to get there. Making the shift from owner to leader is one of the most difficult shifts to make. ----I am highly experienced in helping business owners, founders and directors implement step by step recipes that allow their businesses to scale and break that turnover ceiling without them having to work more in their business.Using my experience I have worked closely with businesses (established start ups & SMEs) to create vision and clarity in their business, get team members to make day to day decisions that are right for the business, set key job roles that actually move the needle, know how well people are performing, improve performance at every individual level.Having worked with business owners for the last 20 years, I've developed a deep understanding of the key areas where implementing simple, logical and repeatable processes will change the way your employees or contractors work, will give you the visibility you need and the time to focus on the business future, not the day to day work.---- Specialities:Goal setting & PlanningPeople & Performance ManagementPurpose & ValuesEffective CommunicationMaking Work VisibleWorkflow ImplementationTrello ExpertPeople OperationsTeam AlignmentLeadership Development----My clients have come from a variety of Industries including:IT OutsourcingSoftware DevelopmentOnline Training Online workingCoachingCounsellingCharitiesSportsI am interested in talking to businesses where you are feeling stuck because your team relies on you heavily and you feel you do the lion share of the work and if you do not it does not get done, you feel in the dark because to know what is happening in your business you have to ask or you are feeling alone because no one else can understand or see your vision if you have one.Call 07468459275 or DM me here on LinkedIn or email me at Lucy@mindpiece.co.uk#AskMPEvolve your processesEngage your teamEnergise your Mind and business
Counselling Tutor
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Chief Executive OfficerCounselling TutorKilmacolm, Gb
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CooCounselling Tutor Mar 2024 - PresentUnited KingdomI have worked with Counselling Tutor for a few years now. I feel privileged and honoured to be a part of a team of people who are all striving to make a difference in the mental wellbeing of people's lives. How? Through supporting and empowering Counsellors and Students with study resources and by providing training courses to therapists so they can run more ethical and sustainable practices. The golden ripple effect is that service delivery at client level can be greatly improved resulting in higher client recovery and positive experiences. This fits perfectly with my own personal belief that everyone deserves to be happy and that mental health is as important as physical health and needs to be embraced into normality. I have the pleasure of working with their Leadership Team to harmoniously integrate the major functions in the business and to execute the business plan. Part of that is Leading, Managing and holding the leadership team accountable and ensuring there is effective and cascading communication throughout the organisation.Team unity, clarity and focus is key to the business growth and success. We ensure that the balance of alignment and autonomy for each and every individual and the team as a whole stays in a perfect balance so that there is meaning in everyone's role and work, so that operations run smoothly and so the business can acheive its growth priorities again and again.
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People Management SpecialistHelping Managers Transition From Individual Contributor To Confident Team Leader Feb 2019 - PresentGlasgow, United Kingdom12 hours of personalised mentoring to help first time managers transition from individual contributor to confident team leader, delivering results while staying sane.- Learn to manage your workload effectively through smart time management and delegation.- Gain confidence in key leadership and management skills, even without prior formal training.- Develop strategies to track performance, set clear expectations, and measure team success.- Learn to handle tough conversations and give feedback without damaging relationships.- Set your own intentional goals to develop yourself and identify critical success factors.- Mentee driven and mentor guided - You bring your current reality view to the partnership and I will guide from a solid base of experience and broader business perspective.- Confidential two-way active learning exchangeWhat’s included:- 12 one hour sessions over 6 months set by you to suit your schedule.- Email or Whatsapp access to me to ask any questions.- Tracking of your; the mentee’s progress.- Linking mentee to different networks and sources of knowledge.- Access to a library of resources and how to’s.- A practical approach to management, combining theoretical insights with real world applications.Absurd Bonus:UNLIMITED 15-minute calls with me whenever you need immediate support on a people issue.Cost:For £1200, you’ll gain the skills to confidently lead your team, reduce stress, and accelerate your career growth (with 4 month payment plan).Process:Free Chemistry call to see if we are a fitInitial assessment and planning - setting the partnership expectationsIn our first session, we’ll set actionable goals to get you confidently managing from day oneMentee chosen cadence of one on one sessions
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People ManagerFreetobook Jan 2017 - Oct 2020Glasgow, United KingdomFreetobook is a highly successful owner run business in the software development as a service industry. The directors felt their biggest limiting factor to scaling the business was they had too few developers to get through the workload. Finding and keeping the right developers was hard and they were heavily reliant on their 2 most experienced employees. Projects seems to run on with no clear end in sight and they often appeared to be at 95% complete for a significant length of time.The SolutionI worked with the business to identify and streamline which repeatable steps would routinely change their flow of ideas into end products. This was needed for their software development cycle, their performance management and their internal business communications. We used a few tools to assist people to follow the steps and make them visible to everybody. We made research and adoption of relevant best practises part of day to day operations. The resultWe changed the dynamic of the team and their output, we halved sick leave, we steadied the workflow and saved money through less recruitment (i.e. no need for tech manager). Now the business has more time and resources to grow. -
DirectorInformation Solutions (Pty) Ltd Jan 2000 - Mar 2017I was a director of Information Solutions (PTY) Ltd, an IT Outsourcing business based in Botswana for 17 years. I was involved in day to day management of the business but with a focus and passion in the processes needed for customer support, better staff performance and operations. We re focused the business on higher end contracts allowing us to take on more work with less overheads. This was a fantastic experience and I learned heaps about getting good processes in place that work for small businesses without over engineering them.
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Program CoordinatorBotswana Business Coalition On Aids (Bbca) Jan 1996 - Jan 2000BotswanaDeveloped and coordinated a private sector initiative called the Botswana Business Coalition on AIDS (BBCA). Botswana had one of the highest infection rates of HIV/AIDS in the world and the impact of this was evident in the workplace. The BBCA was a non profit organisation offering membership to businesses to share information and strategies on managing the impact from a business and social perspective. Whilst sharing best practices and strategies to manage increased levels of absenteeism, I was motivated to start my Masters in management which is the HR equivalent of an MBA. We had over 50 corporate members and strong working partnerships with government programs, various NGOs and sponsors.
Frequently Asked Questions about Lucy Mosha
What company does Lucy Mosha work for?
Lucy Mosha works for Counselling Tutor
What is Lucy Mosha's role at the current company?
Lucy Mosha's current role is Chief Executive Officer.
What schools did Lucy Mosha attend?
Lucy Mosha attended Ucl, Headington School.
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