Lucija Popovic Email & Phone Number

Zagreb, Croatia

Christchurch, Canterbury, New Zealand

Christchurch

• Coordinated the delivery of local facilities projects, office services and maintenance.
• Lead the implementation of a new client experience initiative nationally
• Facilitated meetings for both internal and external stakeholders
• Coordinated the local Business Development event calendar and supported the planning and management of client and other events
• Lead the Client Experience Team by example and took responsibility for my direct reports’ professional development
• Identified opportunities to partner with key staff to meet business needs and drove Client Service Excellence culture

Christchurch, Canterbury, New Zealand

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Recruiting, training and supervising staff.
• Responding to customer complaints.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Control operational costs and identify measures to cut waste.

Christchurch, Canterbury, New Zealand

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Responding to customer complaints.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Managing staff and providing them with feedback.

• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Provide personal services to ensure the safety and comfort of airline passengers during flight, offered beverage and food service to passengers.
• Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
• Help the passengers in the face of any medical emergencies.
• Resolve any kind of in-flight conflict or problem.

Master'S Degree, Economics

Highschool, Informatics