Lucy Pyeatt Email & Phone Number

Seattle, Wa, Us

Greater Seattle Area

Greater Seattle Area

Houston, Texas Area

Developed and defined appropriate long and short-term strategies for advancing agency goals as the largest Community Action Agency in Texas. Supervised 16-person team, provided staff training on case management, federal income guidelines, income eligibility, quality customer service and ethics; advanced performance method of Transitioning Out of Poverty case management techniques and tools outlined in Texas Administrative Code. Ensured that program operations comply with Community Services Block Grant (CSBG), National Performance Indicators (NPI), Results Oriented Management and Accountability (ROMA), and all other federal, state and local laws, regulations and standards. Designed and managed community-based research, developed programming, work plans and logic models to move clients toward economic independence.

Houston, Texas

Managed HUD-approved housing program as a certified housing counselor focused on achieving programmatic outcomes and regulatory compliance. Executed education and counseling in pre- and post purchase homeownership, rental needs, and financial capability. Created and implemented standardized programmatic policies, procedures and work flows to streamline performance. Measured and maintained client tracking and reporting to extract and interpret data into comprehensive programmatic summaries for various sources.

Houston, Texas

Managed case work as a certified financial coach for LISC-developed Financial Opportunity Center. Developed and implemented programming addressing self-sufficiency, financial capability and asset building policies. Provided specialized financial coaching for clients of diverse socioeconomic backgrounds.

Kingsport, Tennessee

Developed marketing strategies and implemented advertising plans to new and existing customers for advertising through digital and print mediums.

Wuhan, Hubei, China

Developed and taught courses in English conversation and writing. Edited company English language publications.

Wuhan, Hubei, China

Developed and taught courses in English conversation and writing. Edited company English language publications.

Greater Nashville Area, Tn

Worked with senior executives to develop and implement strategic communications for multi-national, national and local clients. Responsibilities included media relations, community relations, grassroots campaigns, issues management, website copy writing, communications planning and research.