Lucia Reyes Email & Phone Number

Florida, United States

• Provided excellent bi-lingual customer service assistance by phone and via chat program
• Assisted claimants in filing new claims and extensions
• Would troubleshoot claims with issues that were holding payment
• Ensured claim details are all correct and up to date
• Collaborated with supervisors frequently to resolve claim issues

Miami/Fort Lauderdale Area

• Coordinated multiple executive board meetings managing: Outlook invitations, room reservations, media requests, catering needs, composing meeting agenda/packet and transcribing minutes
• Outlook: Calendar management, schedule meetings/appointments, create/maintain distribution groups, complete business processes via e-mail
• Workday/Ariba: Processed invoices/purchase orders, employee reimbursements, travel authorizations, expense reports, and reconciliation of business card transactions
• Ordered, distributed, and kept inventory of office supplies/mail, purchase software programs, and equipment upgrades
• Led and executed hospital wide events
• Established and maintained Policy and Procedure online site for employee access

Miami/Fort Lauderdale Area

• Coordinated Foundation board meetings managing: Outlook invitations, room reservations, media requests, catering needs, composing meeting agenda/packet
• Raiser’s Edge: Data input and maintenance of donor management software
• Word: Drafted corporate documents including correspondence addressed to board members and donors
• PowerPoint: Created PowerPoint presentations geared toward respective fundraising initiatives
• Outlook: Calendar management, scheduled meetings/appointments, created/maintained distribution groups
• Planned and prepared high profile private meetings and hospital tours