Xinyi Lucy S. Email and Phone Number

As a training expert, I specialize in transforming complex technical content into engaging and effective learning materials tailored to diverse industries.-Design and develop ERP training plans and materials, including video, quick reference guide, and E-learning modules.-Led and deployed customized WalkMe solutions for clients' successful ERP implementation.

-Designed a two-day-long instructor-led training program, instructor guide and student workbook for the company’s newly launched security decision-management software product for 10k+ global learners.-Assisted with updating existing e-learning course on Articulate Storyline.

In this role, I challenge myself to design learning experience in a completely new disciplinary area: medicine. I collaborate with a team of 4 on a curriculum renewal project that aims to examine and redesign current coursework across the Faculty of Medicine in order to better prepare graduate students for a diverse range of future careers. 𝗖𝗼𝘂𝗿𝘀𝗲 𝗲𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻-Analyze syllabi of over 60 courses from different graduate programs to summarize expected learning outcomes of students and accurately enter data into an excel spreadsheet.-Create a high-level framework and granular items to effectively capture students' learning outcomes, and iterate them to improve utility and usability. -Streamlined data-entry process by creating multiple-selection dropdown lists using Excel VBA; reduced manual entry time significantly.𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗻𝗲𝗲𝗱𝘀 𝗮𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁-Co-host and facilitate various stakeholder focus group interviews (stakeholders including faculty members, alumni, postdoctoral fellows and employers) to gather their feedback on existing coursework and future direction. 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻-Plan and coordinate stakeholder engagement meeting and internal/external project status meeting, including scheduling meetings, designing and distributing pre-meeting surveys, and co-hosting meetings. -Monitor project progress by utilizing appropriate tools to ensure each milestone can be completed on time.𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗗𝗲𝘀𝗶𝗴𝗻-Develop innovative action plans to transform desired learning outcomes into new curriculum.

At Sauder executive education, I work closely with a group of experienced instructors, technical experts and program coordinators to ensure the successful delivery of online education programs. I take this opportunity to practice my communication skils with subject matter experts and clients in business field.-Participate in dry runs and pre-production meetings with the assigned Program Coordinator-Be present during live sessions and provide technical support for faculty, instructors and clients, including troubleshoot day-of issues-Follow production schedule accurately to ensure program runs smoothly-Effectively answer client and faculty/instructor questions via chat or verbally-Identify and report issues related to production schedules, client experience, or client inquires

Joined as a candidate of the group's highly selective Nationwide Elite Teacher Project with an 8.0 in IELTS writing (Top 5% best teachers) 𝗖𝘂𝗿𝗿𝗶𝗰𝘂𝗹𝘂𝗺 𝗗𝗲𝘀𝗶𝗴𝗻-Designed and updated the IELTS writing and speaking curriculum for the group's two most popular IELTS preparation online courses-Designed a one-week intensive interview preparation program for high school applicants of Hong Kong and Macau's universities𝗧𝗲𝗮𝗰𝗵𝗶𝗻𝗴-Taught high school and adult students IELTS writing, successfully improved 80% of the students' scores from around 5 to over 6.5 within one month𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 -Participated in the launching of the Hong Kong-Macau Undergraduate Application Preparation course, successfully attracting over 80 paid-users in its first launch-Promoted the course by giving introductory lectures in three local secondary schools-Managed an active social media group consisting of students and parents interested in the product, writing and posting in-depth introduction articles to Hong Kong and Macau's universities and programs two times per month

𝗠𝗮𝗿𝗸𝗲𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆-Built an effective product positioning strategy through performing both user research and competitor analysis to understand users’ pain points and competitive landscape𝗗𝗲𝘀𝗶𝗴𝗻-Leveraged effective learning science and pedagogical theories to improve existing curriculum design, attracting 200-300 new paid users every three months. Key designs include:~Self-regulated learning interfaces to help students set their own learning goals, monitor performance, and perform self-reflection~Gamified, engaging concept explanation vides for 2nd graders~A more refined test item tagging logic to ensure precise assessment of students’ ability level-Collaborated closely with both content and engineer teams to successfully implement design ideas-Streamlined teacher’s feedback process by using Excel to create a semi-automatic feedback generation tool, reducing operations time by 20%𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀-Redesigned Monthly Student Progress Report by offering insights at-a-glance and enhancing data visualizations. The report achieved 95% custom satisfaction

𝗔𝗰𝗮𝗱𝗲𝗺𝗶𝗰 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵-Presented preliminary findings at the 2018 IPSA (International Political Science Association) Annual Conference-Completed advanced quantitative and qualitative research methodology courses with high grades𝗨𝗻𝗱𝗲𝗿𝗴𝗿𝗮𝗱𝘂𝗮𝘁𝗲 𝗧𝗲𝗮𝗰𝗵𝗶𝗻𝗴-Taught the tutorials of three intermediate-level political science courses (over 100 undergraduates), prepared teaching materials, and graded student assignments-Provided voluntary graduate school application and career consulting services to 10 undergraduates, who have all since received offers from their ideal graduate schools or companies

Designed and instructed a class of non-Chinese & newly immigrated 7th-grade students liberal studies courses in an EMI secondary school.