Lucy Soper Mcipd

Lucy Soper Mcipd Email and Phone Number

Head of People, Queensway Coffee Houses Ltd t/a Starbucks
Lucy Soper Mcipd's Location
Yardley Gobion, England, United Kingdom, United Kingdom
Lucy Soper Mcipd's Contact Details

Lucy Soper Mcipd personal email

n/a
About Lucy Soper Mcipd

Lucy Soper Mcipd is a Head of People, Queensway Coffee Houses Ltd t/a Starbucks. She is proficient in English. Colleagues describe her as "Lucy is very commercial and highly experienced Learning & Development specialist, who built strong relationships with her business partners and colleagues at Travelodge whilst on a temporary contract. The business has really benefited from her management & leadership development skills, enthusiasm and general infectuous personality. I would hightly recommend Lucy for any senior L&D role and would personally love to work with Lucy again in the future. Whoever snaps her… Show more" and "Lucy has been a breath of fresh air in our organisation and is truely a committed L&D professional. Lucy has delivered a new middle management programme for our business, which is focused on coaching and developing our people so that they too can become great managers. There were many new tools and techniques in this programme, which we had not used before, which ensured our people learned new skills in new ways. Feedback was excellent from all attendees. I believe that Lucy is an… Show more"

Lucy Soper Mcipd's Current Company Details

Head of People, Queensway Coffee Houses Ltd t/a Starbucks
Lucy Soper Mcipd Work Experience Details
  • Costa Coffee
    Senior Hr Business Partner - Partnerships And Support Centre Uk&I
    Costa Coffee Mar 2017 - Oct 2021
    Supporting the Partnerships and Support Centre business in the UK&I. Constantly on the look out for great Talent to nurture, grow and develop in this exciting part of the business.
  • Costa Coffee
    Senior Hr Business Partner - Uk South
    Costa Coffee Mar 2016 - Feb 2017
    To provide the strategic business partnering to the operations teams, ensuring the timely and appropriate provision of services from the relevant departments to enable the delivery of a long term people plan that continues to build our brand in the UK & I
  • Costa Coffee
    Uk & Ireland Learning And Skills Manager
    Costa Coffee Mar 2015 - Feb 2016
    Acting as a key member of the UK & Ireland HR Leadership Team, to create and deliver a learning and development strategy that supports the development of Costa employees and the delivery of talent pipeline to meet the business growth plans.
  • Whitbread
    Interim Training Manager (Costa)
    Whitbread Jan 2013 - Feb 2015
    Houghton Regis, Dunstable
  • Travelodge Hotels Limited
    Learning, Development And Engagement Manager (Maternity Cover)
    Travelodge Hotels Limited Apr 2011 - Mar 2012
    Reporting To the HR Director, responsible for all company training, development and engagement activities to achieve business objectives.
  • Lloyds Banking Group
    Senior Learning Manager, Academies And Professional Development
    Lloyds Banking Group Jun 2010 - Dec 2010
    Accountable for the design and implementation of the Groupwide Academy framework, including professional qualifications and development. Leading a team of four to deploy the Academies across the group.
  • Lloyds Banking Group
    Group Management Development Curriculum Manager
    Lloyds Banking Group Jun 2007 - Jun 2010
    Accountable for the design and management of the Group management development curriculum, including Group Induction and Academies to the highest quality standards. Working with divisional Learning and Development professionals and the Business to identify learning needs and to develop and deploy the curriculum that builds capability in the management population. Leading a team of eight, including all aspects of selection, team formation, development and performance management.
  • Abbey
    Manager, Learning Delivery
    Abbey Jan 2005 - May 2006
    Accountable for delivery of Sales, Service and Induction curriculum across the bank. Accountable for the spend of 60% of the customer facing learning budget and delivery of 42% of Learning’s projects. Delivered through a team of 31 people.
  • Abbey
    Performance Development Manager
    Abbey Jan 2004 - Jan 2005
    Designed and Delivered the new Performance Development framework for Abbey

Lucy Soper Mcipd Skills

Management Development Performance Management Employee Training Coaching Program Management Leadership Employee Engagement Human Resources Culture Change Training Leadership Development Management Workshop Facilitation Change Management Employee Relations Staff Development Training Delivery Talent Management Performance Improvement

Lucy Soper Mcipd Education Details

Frequently Asked Questions about Lucy Soper Mcipd

What is Lucy Soper Mcipd's role at the current company?

Lucy Soper Mcipd's current role is Head of People, Queensway Coffee Houses Ltd t/a Starbucks.

What is Lucy Soper Mcipd's email address?

Lucy Soper Mcipd's email address is lu****@****net.com

What schools did Lucy Soper Mcipd attend?

Lucy Soper Mcipd attended University Of Portsmouth.

What skills is Lucy Soper Mcipd known for?

Lucy Soper Mcipd has skills like Management Development, Performance Management, Employee Training, Coaching, Program Management, Leadership, Employee Engagement, Human Resources, Culture Change, Training, Leadership Development, Management.

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