Lucy Chen Email & Phone Number

Dallas, Texas, US

Design Lead for B2B cloud-based product

Mountain View, CA, US

San Jose, California, US

• Led usage audit for Logitech G Gaming Innovation team to understand current user ecosystems
• Delivered ecosystem maps of user input to plan diversification of product plans

San Jose, California, US

• Led zero to one project to design product futures for Gaming division
• Worked in multi-disciplinary team to develop new products based on an existing ecosystem
• Designed & conducted user research using surveys, exploratory interviews, and product validation interviews
• Collaborated closely with Industrial Designers, Project Managers, and business leaders to plan product timelines and execution
• Designed user experience journey for upcoming product line with special focus on innovation and new technology

Atlanta, Georgia, US

• Led user recruitment, interviews, and data analysis for research on the usability of digital credentials and the blockchain
• Synthesized & presented UX research data to an MIT engineering team for iterations on a digital credentialing app

Atlanta, Georgia, US

Worked with an industry partner and PhD research team to investigate HMI trust and design accessible User Interfaces for Level 4 and 5 autonomous vehicles.

Los Angeles, California, US

• Created 2D graphical assets for dev team and website needs for GDC 2020 Intel University Game Showcase and USC Game Expo
• Playtested and provided usability feedback for early-stage development
• Led live, recorded user playtest sessions to inform future iterations
• Led game design for VR archery game, creating full user experience to fulfill game director's vision with input from engineering prototypes

Burlingame, CA, US

• Coached ~22 patients daily using Motivational Interviewing alongside clinicians in 1-on-1 appointment settings
• Operated with versatility as a float employee at 13+ clinic locations to best suit each clinic’s unique operational style and customer base
• Collaborated with the PM and development team to improve user experience for launch of new Telemedicine product
• Directed and optimized operational flow through close communications and real-time problem solving with team members in fast-paced clinical environment
• Provided surgical assistance to clinicians in sterile field in Bioidentical Hormone Replacement Therapy procedures

• Provided design consulting to founder of non-profit focused on empowering adults with autism to use Saori loom weaving as a form of expression and independence
• Designed online platform, marketing, and launch event logistics

• Conducted body composition testing and analysis using InBody720 and HealthOne to provide custom training adjustments to national-level athletes, including the China Olympic Team, China Asia Games Team, and the Nike.
• Performed quantitative performance tests comparing cutting edge fitness technology products to assist Huawei wearable technology development team
• Performed blood sampling and analysis for athletes under the supervision of clinicians in various study environments to provide biochemical performance data, such as rate of lactic acid production
• Conducted 10-lead ECG to assist with analytical bio-mechanical and physiological testing, including aerobic and anaerobic performance testing, to help in athlete selection as well as to improve individual training plans
• Translated and edit research materials and research publications produced by the Institute between English and Mandarin Chinese
• Travelled to local commission sites to provide physiological and psychological analysis for athletic performance evaluation

• Project: Investigate the effect of intracellular amyloid-beta aggregates on the unfolded protein response pathway
• Proposed, applied for, and received funding for independent research topic seeking link between the unfolded protein response and intracellular Aβ aggregates in the context of Alzheimer’s disease etiology
• Performed cloning and molecular biology procedures using sterile technique to culture specific cell media and yeast strains for STORM super-resolution microscopy experimentation and data analysis using Insight3
• Conducted and analyzed super-resolution microscopy experiments and data
• Coached Ph.D candidate biophysics students on proper molecular biology wetlab procedures and principles
• Attended and presented at weekly lab group meetings regarding relevant publications and papers, as well as research progress

• Led UX design and co-lead programming of official TEDxUMN website to better promote organization branding and event information
• Acted as liaison between Website Development, Creatives Team, and TEDxUMN Board to ensure coherency and team cooperation

• Led coordination and planning of logistics for one of the largest university TEDx organizations globally, managing timeline details and communications for annual 500-1000 person conference
• Oversee and relay event planning updates and details to TEDxUMN team

• Provided stand-by emergency medical services including treatment, life support, and transport for all University of Minnesota sporting events, as well as 2015 National Football League and 2017 Major League Soccer.
• Efficiently and accurately carried out the directions of a practicing emergency medicine physician to perform life-saving procedures on emergency patients
• Assigned and worked in teams of EMT's to provide patient care in high-stress environments

Minneapolis And St. Paul, Minnesota, US

• Plan and execute training sessions, weekly meetings, and schedules for team of 12 peer advisors, as well as manage team communication over various platforms using Trello and G Suite for project management
• Provide drop-in advising services to undergraduate and graduate University of Minnesota students regarding major and career exploration
• Design and lead hiring process for peer advisor team
• Revise and critique university student resume, cover letter, personal statement, and curriculum vitae to ensure preparedness for professional development
• Develop and present professional development training sessions for University of Minnesota student groups and Greek life organizations

Minneapolis And St. Paul, Minnesota, US

• Provide drop-in advising services to undergraduate and graduate University of Minnesota students regarding major and career exploration
• Revise and critique university student resume, cover letter, personal statement, and curriculum vitae to ensure preparedness for professional development
• Develop and present professional development training sessions for University of Minnesota student groups and Greek life organizations

• Created and managed the first-ever liberal arts STEM major specialized section of the introductory courses CLA 1001 and 1002 to increase support for STEM undergraduate students with liberal arts backgrounds
• Developed curriculum for and advised 200+ undergraduate students with the assistance of 13 teaching assistants
• Led design and branding for Partnerships Across Student Leadership conference, developing all design assets for apparel, programs, certificates, and promotional items

• Champions global health equity as a part of a grassroots network by submitting Letters to the Editor and conferring with district representatives, among numerous other methods of advocacy
• Individually designed all marketing materials and event graphics for Strides in Solidarity 5K fundraising event, successfully meeting and exceeding fundraising goals by 13%

• Elected to communicate UNICEF projects, events, and goals to UMN students, with focus on the students of the Class of 2018
• Coordinate and plan UNICEF events as a team for fundraising and advocacy of UNICEF missions and projects on campus

• Assisted Emergency Department nurses at the University of Minnesota Medical Center-East Bank Campus
• Assisted in the provision of emergency medical services for the Minnesota Vikings at-home games during the 2015 NFL season
• Completed clinical hours with Brooklyn Park Fire Department

Naperville, IL, US

• Translated for Mandarin-speaking guest instructors of the Office of Overseas Chinese Affairs of the State Council to enable smooth student-instructor interaction
• Created lesson plans and class schedules for group of 15-21 children to encourage student engagement and inspire passion for Chinese culture, language, and history

Master Of Science - Ms, Human Computer Interaction

Psychology

Medical Spanish