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Lucía Aznar Roca Email & Phone Number

🎯 Customer Succes | Account Manager | Communication, People & Process Specialist at Vidext
Location: Valencia, Valencian Community, Spain 6 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Vidext
Role
🎯 Customer Succes | Account Manager | Communication, People & Process Specialist
Location
Valencia, Valencian Community, Spain

Who is Lucía Aznar Roca? Overview

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Lucía Aznar Roca is listed as 🎯 Customer Succes | Account Manager | Communication, People & Process Specialist at Vidext, based in Valencia, Valencian Community, Spain. AeroLeads shows a matched LinkedIn profile for Lucía Aznar Roca.

Lucía Aznar Roca previously worked as Manager, Customer Success at Vidext and Customer Succes | Account Manager. at Happÿdonia. Lucía Aznar Roca holds Bachelor’S Degree In Business Managment And Administration, Services Sector, 7,2 from Polytechnic University Of Valencia (Upv).

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Email format at Vidext

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Vidext

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About Lucía Aznar Roca

Are you looking for someone who is versatile, has extensive experience in a variety of fields and will add value to your company? Find out how:WHAT ARE MY STRENGTHS?🚀✅Social--> I understand the needs of others and help to meet them--> I continuously learn from others--> I promote a good work environment and employer branding.✅Communicative--> I transmit truthfulness and trust--> I put myself in the place of the person who is going to receive my message before transmitting it.--> I elaborate visual content with clear messages.✅ Analytical:--> I elaborate workflows according to the needs of a process.--> I calculate and follow up KPI's and SLA's, proposing solutions to deviations.--> I elaborate scorecards for decision making.Summarizing, my vocation is to help others, to feel that the work I do adds value and that I always add to the organization. 👉🏼LET'S TALK!If you have come this far and you think I am the right person, I invite you to contact me. You won't regret it

Current workplace

Lucía Aznar Roca's current company

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Vidext
Vidext
🎯 Customer Succes | Account Manager | Communication, People & Process Specialist
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6 roles

Lucía Aznar Roca work experience

A career timeline built from the work history available for this profile.

Manager, Customer Success

Current
Vidext

Valencia

🎯 Experience to be highlighted:- Leadership and team management- Strategy definition- Process optimization- Scalability and growth management- Develop and mantain positive customer relations and satisfaction.- Onboarding and tool training sessions | Content creation.- Identification of needs offering personalised service and support.- Proactively look for solutions to problems and propose improvements.- Define and monitor KPI's | Implement solutions for deviations.- Support technical issues.- Cross selling and up selling | Customer retention | CRM update.

Mar 2024 - Present

Customer Succes | Account Manager.

Happÿdonia

Valencia

🎯 Experience to be highlighted:- Develop and mantain positive customer relations and satisfaction.- Onboarding and tool training sessions | Content creation.- Identification of needs offering personalised service and support.- Proactively look for solutions to problems and propose improvements.- Define and monitor KPI's | Implement solutions for deviations.- Support technical issues.- Cross selling and up selling | Customer retention | CRM update.

Feb 2023 - Nov 2023

Operational Bpo Process Controller | Communications Manager.

Servihabitat

Valencia

🎯 Experience to be highlighted:- Loan and supplier processes (BPO) management | Reporting.- Develop and design communication contents. - SLA's and KPI's control | Implementing improvements.- Elaboration of operational guides, procedures and workflows.

Aug 2016 - Jun 2022

Talent Managment (Human Resources).

Bbva (Cib) |

Madrid

🎯 Experience to be highlighted:- Hiring process (Top Talent Plan).- Succession plan | Work climate | Compensation.-Annual staff reports | Provide support to other areas.

Nov 2015 - May 2016

Valenciamarketing, Communication & Social Media.

Mateco

Valencia

🎯 Experience to be highlighted:- Monitoring and managing social media | telemarketing.- Content creator | Develop social and digital strategies that drive engagement

Nov 2014 - Jul 2015

Quality Controller.

Levante Wagen

Valencia

🎯 Experience to be highlighted-Follow-up and persuasion of customer satisfaction | Reporting | Telemarketing- Gather customer feedback | Efficient processing of claims

Sep 2013 - May 2014
2 education records

Lucía Aznar Roca education

Bachelor’S Degree In Business Managment And Administration, Services Sector, 7,2

Polytechnic University Of Valencia (Upv)

Activities and Societies: Finished 1st Grade in flute, Conservatory Catarroja.

FAQ

Frequently asked questions about Lucía Aznar Roca

Quick answers generated from the profile data available on this page.

What company does Lucía Aznar Roca work for?

Lucía Aznar Roca works for Vidext.

What is Lucía Aznar Roca's role at Vidext?

Lucía Aznar Roca is listed as 🎯 Customer Succes | Account Manager | Communication, People & Process Specialist at Vidext.

Where is Lucía Aznar Roca based?

Lucía Aznar Roca is based in Valencia, Valencian Community, Spain while working with Vidext.

What companies has Lucía Aznar Roca worked for?

Lucía Aznar Roca has worked for Vidext, Happÿdonia, Servihabitat, Bbva (Cib) |, and Mateco.

How can I contact Lucía Aznar Roca?

You can use AeroLeads to view verified contact signals for Lucía Aznar Roca at Vidext, including work email, phone, and LinkedIn data when available.

What schools did Lucía Aznar Roca attend?

Lucía Aznar Roca holds Bachelor’S Degree In Business Managment And Administration, Services Sector, 7,2 from Polytechnic University Of Valencia (Upv).

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