Lucia Camacho Miranda Email & Phone Number

Miami, Florida, United States

I Support users by:- Give resolution to Tier 3 Escalations in a timely manner.- Communicate directly to the user about the overall process.- Collaborate with Product Managers to work on user's pain points.- Evaluate room for improvement within the customer care company.I create a strong bond with Experts and understand their needs by:- Creating all.

Miami, Florida, United States

- Build strong relationships with Wix users, and help guide them through their user journey- Analyze user behavior, content suitability, and relevance to determine their effect on user satisfaction- Work with other departments and product teams, and liaise with them about our users’ needs.- Representing user’s voice on Market team by performing blitz in.

Responsible for creation and execution of marketing strategies according to the company’s annual plans.Key Responsibilities:- Set marketing objectives aligning with commercial team- Researched and analyzed market trends and competitors to develop pricing strategies- Oversaw effectiveness of marketing campaigns by creating sales reports - Responsible for.

Barranquilla, Colombia

• Managed the advertising agency assuring all projects were executed. Developed and executed all corporate events aligning with the increase of sales
• Development of new products/ pricing/ packaging.
• Created price promotion strategy.
• Analysis of market research (competitor’s products/prices).
• Support commercial directors through marketing activities to generate sales.
• Prepared quarterly brand review of new products vs basic business.

Barranquilla

• Developed and executed marketing strategic plan.
• Supported marketing project development under the direction of the Marketing Manager.
• Proposed ideas, recommendations, and plans to contribute to the optimization of marketing strategies.
• Scheduled promotional presentations and maintained an annual project calendar.
• Monitored and evaluated marketing campaigns.
• Coordinated and optimized any material concerning advertising and branding.

Barranquilla

• Leading in the creation and execution of corporate events simultaneously designing corporate visuals for the campaigns.
• Improved the brand of the company by redesigning the corporate image.
• Created and executed the 1st corporate event.
• Monitored and evaluated all marketing campaigns.
• Support commercial director with marketing activities to generate sales.

Master'S Degree, Marketing

Specialist In Organizational Communication Management, Business Management

Bachelor´S Degree Graphic Designer