Ludgero Teixeira Email and Phone Number

Key Responsibilities:Client Relationship Management: Foster positive relationships with clients, serving as their primary point of contact. Understand client needs, address concerns promptly, and ensure expectations are met or exceeded.Project Coordination: Coordinate the execution of client projects from initiation to completion. Monitor project timelines, allocate resources effectively, and maintain project documentation.Team Collaboration: Collaborate closely with cross-functional teams including developers, support engineers, and QA specialists to ensure alignment on project goals and deliverables.Issue Resolution: Proactively identify and address issues that may impact project timelines or client satisfaction. Implement solutions swiftly while maintaining open communication with stakeholders.Performance Reporting: Prepare regular reports on project status, key metrics, and client feedback. Use data-driven insights to optimize processes and improve service delivery.

- Development of E-commerce applications with Salesforce Commerce Cloud platform and Adobe Commerce (Magento).- Experience with Node.js, Javascript ES6, JQuery, ISML, HTML, PHP, SQL.- Less and Sass application accordingly with best practices- Estimate and Specification of features- Coordination of teams, as well as planning their development and sprints- Application of Agile methodologies on a daily-basis