Supports Government Program cross-functional teams to provide oversight project solutions for activities including Risk Adjustment, Stars Quality, vendor onboarding and AEP enrollment.  Increased productivity and project efficiency through extensive tracking of multiple projects and vendor implementations including SWDS, RSM, Spira Care IHHA, Apixio, VDM eCIA, Member Rewards, AEP ID card QA, provider Incentive Platform (PIPs) among others. I have streamline tracking using tools such as Smartsheets, Teams Planner, and ADO.  Resourceful at finding the information necessary to ensure a comprehensive approach, quickly finding answers and connect people across multiple functional areas including actuary, marketing, IT and procurement.

Product / Project Manager - Risk AdjustmentMay 2018 - Feb 2022 · 3 yrs 10 mosResponsible for program execution and oversight of Risk Adjustment prospective Patient Assessment and retrospective Chart Review programs for Medicare, Marketplace, Medicaid and RADV.Monitor timely execution and program performance reports to ensure goals are met, oversee vendor performance, and collaborate with health plans on specific operational outcomes to remedied gaps.Product Development Implementation ManagerApr 2012 - Oct 2017 · 5 yrs 7 mosManaged the Individual and Small Group health plan portfolio across multiple regions in an unchartered, rigorous and dynamic healthcare environment to support member retention and new business goals.  Managed cross functional project team to implement new product strategy, regulatory compliance filing, and product refresh marketing, quoting system implementation, and competitive analysis for transitional relief, network expansion, and annual actuarial value product launch to ensure accuracy in an increasing complex market.  Built a sustainable health compliance platform for governance, risk management, quality assurance, and change management. Identified business process owners, reviewed and mapped policies and procedures to contract requirements, and remedied gaps.  Initiated process improvement for product data tracking and automation of output for quoting and marketing material resulting in reduced duplication of effort and turnaround time.

Leveraged project manager and corporate marketing experience to design and develop effective strategies to achieve business objectives.  Worked closely with business partners in technology and health services industries to execute revenue generating campaigns, manage corporate brand identity, produced work flow and business process models, long-range project plans, analytical reports, management presentations, marketing communication materials. Consulted in technology strategies and program execution for multiple companies including Campbell Union School District serving 736 employees resulting in reduced loss days and associated Workers’ Compensation costs. Developed business case proposals for Safety Management and Return-To-Work programs.  Project managed a successful launch of VSP Optics Group’s UNITY Performance Coatings and executed rebranding and corporate identity strategies for Eyefinity/OfficeMate.  Prepared feasibility proposal outlining the strategy and proof of concept for new business. Performed market analysis, determined scope, requirements of the project. Prepared Charter and project plan. Identified stakeholders and communication needs. Implemented change control and monitored progress of approvals and status.The iFISH GROUP January 2011 – March 2012Vision Service Plan October 2009 – April 2010Express Media January 2009 - March 2009Visionary Integration Professionals November 2007 – April 2008

Responsible for worldwide Information Technology and Benefits Services communication project strategies. Supervised team and exhibited strong people management and decision-making skills. Worked closely with partner organizations to deliver on multiple needs and juggle multiple priorities. Demonstrated ability to look at the big picture, build client relationships, and contribute innovative strategic thinking.  Synthesized complex information from various IT sources, scoped projects, and managed tasks across functional areas. Achieved IT integrated, strategic marketing plan and communication roadmap including Microsoft Office 2003 & 2004, Windows Messenger, Microsoft SharePoint deployment, NT4 EOL, and Web Server consolidation strategies. Executed multi-year project for office productivity and behavior modification software resulting in improved work behavior adding $56.7M in business value. Held worldwide road show increasing revenue by 246% in four months. Managed communication team for global, enterprise-wide, information management tools and IT Security Task Force and Emergency Response Team for industry-wide viruses- Mydoom, Beagle, Lovegate, MS04-012, Witty and Korgo. Improved Supplier of Choice metric from 50% to 89% by redesigning eStorefront and billing model increasing products offered by 62%, for a total of over $9M in revenue. Initiated web programs including IT Newsletter, Tell-A-Friend, Community Classifieds, and intranet banner ads.