Ludj Charles Email and Phone Number

● Assisted in managing the daily operation and implement systems to ensure program efficiency. ● Supervised Direct Support Professionals.● Ensured individual program plans are implemented and prescribed. ● Planned events and gathers for residents. ● Provided oversight to ensure the accurate, timely and complete documentation of all required paperwork. ● Managed the purchasing of goods for the residents and facility. ● Managed training and staff development of employees. ● Managed incidents and reporting of incidents as per agency guidelines and all regulations. ● Served as the liaison with other service providers including but not limited to sheltered workshops, day habilitation programs, hospitals, doctors, case managers, etc.● Accurately and timely complete payroll for processing. ● Attain and maintain Approved Medication Administration Personnel (AMAP) certification; and administer medication where required. ● Actively participate in all mandatory trainings, in-services and conferences as required.

● Possessed time management abilities and excellent sense of direction● Customer-oriented, maintaining thorough and accurate records● Accomplished a 100% on-time delivery rate within strict time constraints● Document complete and appropriate records regarding the courier packages, mileage, gas usage and miscellaneous expenses● Demonstrate exceptional customer service using fine-tuned interpersonal skills to represent the company

● Delivered meals to residents and guests ● Ensured quality customer service● Assured meals were prepared within dietary requirements ● Answer phone calls scheduling reservations for guests within capacity