Market Research: Conducting market research to identify potential markets for the company's products and services. This involves analyzing market trends, competitor activities, and customer preferences in target regions.

Client Acquisition: Actively seeking out and acquiring new clients or customers in international markets. This may involve networking, traveling, and initiating contact with potential buyers or partners.

Negotiation: Negotiating contracts and agreements with clients, distributors, and suppliers. This includes pricing, terms of sale, delivery schedules, and payment terms.

Logistics Coordination: Coordinating the logistics of exporting goods, including arranging for transportation, customs clearance, and documentation. This requires working closely with shipping companies, freight forwarders, and customs brokers to ensure timely delivery of products.

Compliance: Ensuring compliance with international trade regulations and export laws. This involves staying up-to-date with trade regulations, export controls, and trade agreements that may affect the company's export activities.

Documentation: Managing the preparation and processing of export documentation, including invoices, shipping documents, export licenses, and certificates of origin.

Customer Service: Providing excellent customer service to clients throughout the export process, addressing any issues or concerns they may have and ensuring customer satisfaction.

Reporting: Generating reports and analyzing export sales data to track performance, identify trends, and make strategic recommendations for improvement.

Relationship Management: Building and maintaining strong relationships with clients, partners, and stakeholders involved in the export process.

Generating and distributing customer proposals, customer price, customercontracts. After-
sales services to accountant customers: handling special requestsand resolving their
enquiries related to sales. Liaison between commercial and otherdepartments
Preparation of monthly sales reports for management meetings. Marketingassistance:
Internal and External Communication / Sales and Retail CampaignsFollow up / PR
Related Activities / CSR Activities / Events organization / Working on new opportunities

Conducting market research to identify selling possibilities and evaluate customer needs. Actively seeking out new sales opportunities through cold calling, networking and social media. Setting up meetings with potential clients and listening to their wishes and concerns & conclude with the maximum of sales.

-Creation of MICE Packages
-Look for new partners and clients
-Negotiation & organization of events
-Treat with groups & incentives travel coming to Mauritius
-Make Quotations
-Deal with guests complaints
-Greet and accompany groups
-Work in close collaboration with hotels in Mauritius and different agencies of the world.
-Working on quotes for international client in different currencies depending on the origin of the request
-Control of all the financial aspects for upcoming groups

Talk to clients, listening to their needs and presenting ideas and solutions to their requirements. Work with suppliers, contractors, employees, wait staff and many other parties at the same time. Customer service and interpersonal skills was needed. Make quotations, negotiate to get best rates and give the most satisfying service possible.

- Acted as a Receptionist and Reservation Agent for the hotel
- Yield Management for the Front Office department
- Verification of hotel rooms before arrival of guests
- Acted also as Barman and Concierge when needed
- Replying comments written by guests on Trip Advisor

Responsible for working alongside managers and accepting delegated responsibilities and duties with the goal of eventually becoming a manager.

-Work in different departments to gain perspective, including marketing, sales, customer services, F&B, Housekeeping, and Front Office.
-Work with other managers to plan and direct the work of the organization.