Ludovic Phippaz Email and Phone Number

Business Development : set up new sources of business opportunities (database with 2000 qualified contacts, new type of customer targets): 20 new customers identified (European Space Agency, AGF, Mazak…)Offered call-center outsourcing and consulting services: identified customer needs, built commercial offers, negotiated terms & conditions. Supervised projects : implementation with technical and delivery teams, follow-up with customers.  Generated 200K€ in commercial affairs in 12 months.

Set up and managed a cross-business unit for sales and telemarketing activities to target Microsoft Partners (SCC, Ares, Computacenter etc. …): business development, sales opportunities tracking and follow-up (with CRM Siebel) for Business Intelligence (Windows Mobile, EAI, Portal, SQL) and Infrastructure (MOM, SMS, Windows Server 2003, Active Directory, Exchange, Desktops). Accountable for the business results (dollar sales, qualitative results) to Microsoft Managed a 15 people sales team Turnover 2005: 2 million € ; 2006: 3,1 millions €

South Europe Key Account Manager Set up the business development structure: created a Europe-wide database with 12000 contacts, implemented a process of lead generation and business tracking for Infovista sales teamManaged a sales team to develop, grow and follow-up opportunities with TelCo key accounts TELEFONICA; TELECOM ITALIA; UNI2; FRANCE TELECOM; KPNOrganised marketing activities to grow brand awareness and develop opportunities (seminars, brochures, direct marketing…) Revenue increase of 65% from 2000 to 2002

Provided consulting services for various sectors (food, textile and distribution): industry white papersCollaborated with 20 French companies seeking to start or reinforce their business on the Italian market. Concluded 6 business partnerships between French and Italian companies.