Data analytics, Wage Index evaluation

Data analytics and Medicare cost report review

Senior Manager for healthcare consulting line of business in with Medicare & Medicaid Cost Reports

Healthcare Consultant with Medicare & Medicaid cost reporting

Preparation and budgeting for Medicare and Medicaid compliance filing and reporting requirements.

Auditor for medicare compliance documentation for healthcare providers.Creator of multiple Excel-based automated processes to evaluate components of medicare cost reporting in order to more efficiently and accurately settle health care provider accounts.In-charge Auditor for field audits.Trainer and reviewer for multiple topics to assist newer auditors.

• Consistently achieved high levels of internally scored quality for both telephone and e-mail customer service.• Daily provided customers with results from complex data analysis of bills and usage patterns to project plan and feature needs.• Effectively performed job duties including a wide variety of billing, sales, technical and retention tasks in an ever changing industry.• Efficiently operated multiple proprietary software applications as well as Microsoft Word, PowerPoint and Excel.

Energetically increased organization of multiple sales territories resulting in sales growth and innovation of methods.Using time/sales data regression, optimized timing and sequences for multiple underperforming routes, increasing sales per day by as much as 400%June 2004, achieved top rank in new customer acquisition contest as compared to Eastern US sales group with over 35% more new customers than the closest competitor.Redesigned sales strategy for occasional customers resulting in over $5,000 monthly increased sales. This represented 3-4 days additional sales with one additional workday.

Successfully controlled Sacramento area parking concessions, including valet parking for multiple restaurants, private parties, scheduling, and management of all local employees.Exceeded target growth volume by over 15% while improving client satisfaction and reducing supervisory time commitment.Improved employee satisfaction, resulting in lowest employee turnover rate in company.Created successful referral programs and special event services with local businesses.