Emily Lu Email & Phone Number

As a Manager of World Wide Amazon Flex New Business, I lead the product strategy for innovative and scalable initiatives that leverage the gig economy network to enable fast and low-cost delivery operations. With a BA in Psychology and Sociology from UC Davis, I have a strong foundation in understanding human behavior and social systems, which helps me design and implement customer-centric and data-driven solutions.Throughout my career at Amazon, I have demonstrated impactful outcomes in various roles, especially in cross-functional product and program management. I have successfully launched and expanded multiple new experiences for Amazon Flex in North America, such as Retail Delivery, Heavy & Bulky, and Super Rural Delivery, surpassing performance metrics and customer satisfaction goals. I thrive in dynamic and uncertain environments, where I can quickly adapt to new industries, orchestrate strategic planning, and catalyze positive change. My leadership style centers around fostering the growth of individuals into exceptional leaders and team contributors, through a balance of hard work and collaborative engagement. I am always eager to connect and explore opportunities for mutual success.