Lufei Wang (Luffy) Email & Phone Number

Canterbury, New Zealand

Canterbury & West Coast, New Zealand

• Immediate Superior & Team: Reported to SIGNAL Director. Worked in a team of 6.
• Provided administrative support to the SIGNAL Director, Joint Board of Studies and other committees.
• Provide on-site support to students and other space users.
• Administer SIGNAL contacts and leads database.
• Administer travel and accommondation arragement for SIGNAL staff.
• Organising marketing and recruitment activities, and organize birthdays and celebrations for students.

Christchurch

• Immediate Superior & Team: Reported to International Operations Coordinator. Worked in a team of 20.
• Worked in the International Relationships Office (IRO) and obtained an understanding of international student application processes and learnt about the role and usefulness of international student recruitment agents.
• Researched how to measure the performance of international student recruitment agents by interviewing the Director and recruiters in the IRO and reading secondary online data.
• Measured international student recruitment agent performances in India, China and Malaysia including application numbers and conversion rates by gathering information from the data management system and using Excel.
• Assisted international recruiters in the Christchurch College of English (CCEL) welcoming ceremony by answering queries face-to-face and organising logistics for the event.

Christchurch

• Immediate Superior & Team: Reported to International Partnerships Coordinator and International Operations Coordinator. Worked in teams ranging in size from 5 to 20.
• Provided phone and email support in English and Mandarin for Chinese and Malaysian students with incomplete applications, conditional offers and full offers by answering queries and solving problems.
• Led short-term exchange students from China to participate in outdoor activities such as Christchurch city tours and tours near Christchurch.
• Organised extracurricular activities such as board games and karaoke for students.
• Provided support for students by answering questions and solving problems face-to-face.
• Aided enrolling students by checking documentation and visa details.

Beijing City, China

• Immediate Superior & Team: Reported to Department Manager. Worked in a team of 25.
• Taught geography to more than 300 high school students in after-school classes. 67% of students improved significantly, received zero complaints and received 100% teacher rating from 95% of students.
• Edited 12 textbooks for internal teachers with a 99.99% accuracy in final versions.
• Operated online social media platforms - WeChat and Weibo, and provided dynamic analytics reports. Selected the content to be posted on the social media platforms and took photos of events and added captions before.
• Communicated with parents and students face-to-face and by phone, giving them feedback on weak areas and offering ways to improve and then encouraged the parents and students to sign up for further study.
• Participated in teaching seminars to learn and share ideas.

Beijing City, China

• Immediate Superior & Team: Reported to School Manager. Worked in a team of 50.
• Performed administrative duties such as photocopying and preparing teaching materials.
• Assisted teachers in class and students with homework.
• Communicated with students’ parents by phone to provide progress reports and updates.
• Performed data entry by entering students’ grades into the database and analysed student grade data to assess students’ academic levels.
• Performed phone marketing by calling potential students to encourage them to sign up.

Master'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Studied subjects included accounting, finance, economics, law, marketing, human resources, leadership and.

Bachelor Of Business, International Economics And Trade

Activities and Societies: 2014-2015: Outstanding student 2013-2014: 3rd prize scholarship 2012-2013: 2nd prize scholarship