Lufranda Regina Mimang Email & Phone Number

Tangerang, Banten, Id

Kota Tangerang, Banten, Indonesia

On a mission to change lives, from farm to closet.- The main contact person for all all direct conversations with customers for both our social enterprise and foundation - Proactively sell products to customers - Keep customer database and CRM up-to-date and improve on it- Coordinate custom projects (B2B and B2C)- Support the Operations team with online orders & shipments- Help with store coordination with sales assistants and arranging for meetings withcustomers who want to try on specific pieces- Manage Partnerships enquiries and ensure inquiries get directed to the right team member- Support the team in special projects or events

Denpasar Area, Bali, Indonesia

The Bali Curator is a production management agency with mission to bring more transparency into the manufacturing industry in Bali, and that way improve quality for our client's production results and at the same time empower makers that are involved in the supply chain.- The main contact person for all customer account management matters & manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects.- Manage and coach the internal team- Create proposals and close agreements with clients as well as build and maintain strong, long-lasting client relationships- Develop trusted advisor relationships with clients and artisans- Collaborating with project managers and internal departments to facilitate client needs- Manage client input and feedback for all projects with detailed direction and timelines & resolving complaints and preventing additional issues by improving processes

Toronto, Canada Area

- Provide an exceptional above and beyond guest experience to help drive sales and expand the community- Coach and empower Store Team Members to handle issues confidently and make good decisions- Reorder stock as needed; foresee stock levels to ensure orders are being placed on time- Assist with merchandising plans and execute the plans with attention to detail- Assist the Retail Operations Manager in creating and updating systems and procedures- Planning and executing in-store events to drive sales and build community- Hire and train Store Team Members with the support of the Retail Operations Manager & ensure Team Members are performing their duties as outlined in their job description and provide training- Attend and participate in meetings, bring any thoughts and issues to the Operations Manager and communicate any decisions that affect the stores with the Store Team Members

Toronto, Canada Area

Working directly with the owners to ensure growth and expansion of the business- Assisted with the opening of two retail stores within one year which required setting up fixtures and merchandise the whole store with inventory- Responsible for in-store and e-commerce operations- As a buyer in charge of sorting through merchandise brought in by customers (both individuals & retailers) then assigning retail value based on brands, style, and quality of products - Managing inventory and paperwork; from data entry SKU and image upload by utilizing Shopify system to receiving and placing merchandise on the floor- Produce window displays and style & dress mannequins to showcase new fashionable items and upcoming events taking place as well as creating postive atmoshphere that reflects brand value in order to encourage sales- Using social media to showcase new products in store or any events or promotions - Trend forecasting: researching emerging trends through different resources- In charge of training of new employees

Toronto, Canada Area

- Highly knowledgeable about our product hence was in charge in maintaining samples, inventory records and quality control- The go-to person when it comes to sending out inventory to retailers and listing pending orders or overstocks due to my excel skill in shipping and PO process- Managed successful sample sale/pop up shops- Assisted look books and line sheets preparations- Created and updated e-commerce contents and product listing using Shopify and Wordpress