Luigi Gonçalves Silva
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Luigi Gonçalves Silva Email & Phone Number

IT Helpdesk Technician at Yalo
Location: Santo André, São Paulo, Brazil 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Helpdesk Technician
Location
Santo André, São Paulo, Brazil
Company size

Who is Luigi Gonçalves Silva? Overview

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Quick answer

Luigi Gonçalves Silva is listed as IT Helpdesk Technician at Yalo, a company with 326 employees, based in Santo André, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Luigi Gonçalves Silva.

Luigi Gonçalves Silva previously worked as Jr. IT Helpdesk Technician at Yalo and Técnico em Operações II at T-Systems Do Brasil. Luigi Gonçalves Silva holds Bacharelado Em Análise E Desenvolvimentos De Sistemas from Centro Universitário Fmu | Fiam-Faam.

Company email context

Email format at Yalo

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Yalo

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Profile bio

About Luigi Gonçalves Silva

My objective is professional development in order to contribute to the organization's growth through my knowledge, skills, and technical competencies.

Current workplace

Luigi Gonçalves Silva's current company

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Yalo
Yalo
IT Helpdesk Technician
Santo André, SP, BR
Website
Employees
326
AeroLeads page
4 roles

Luigi Gonçalves Silva work experience

A career timeline built from the work history available for this profile.

It Helpdesk Technician

Santo André, SP, BR

Jr. It Helpdesk Technician

Current

São Paulo, São Paulo, Brasil

Working at Yalo, I have the amazing opportunity to collaborate with an international team as a Jr. IT Helpdesk Technician, performing the following duties:Assisting users with access and other technical problems, from password resets to providing software support.Managing and maintaining the company's devices, both MAC and Windows, ensuring that all.

May 2024 - Present

Técnico Em Operações Ii

São Bernardo Do Campo, São Paulo, Brazil

After being promoted, I continued to work on Volkswagen's servers. I documented change processes in accordance with the ITIL methodology, managed critical environments on Windows/Linux platforms, and resolved incidents while keeping technical documentation up to date. I collaborated on projects and provided support to external teams. I ensured system.

Feb 2022 - Mar 2024

Estagiário Em Operação De Ti

São Bernardo Do Campo, São Paulo, Brasil

Working at the first level of incidents for Volkswagen's servers, I performed various tasks, including creating and managing change processes according to the ITIL methodology. I was also responsible for administering and managing critical and highly available environments on Windows/Linux platforms, as well as resolving incidents and implementing changes.

Sep 2021 - Feb 2022
Team & coworkers

Colleagues at Yalo

Other employees you can reach at yalochat.com. View company contacts for 326 employees →

2 education records

Luigi Gonçalves Silva education

Bacharelado Em Análise E Desenvolvimentos De Sistemas

The course in Systems Analysis and Development is an important field in information technology, focusing on the design, development, and.

Técnico, Mecatrônica

Etec Júlio De Mesquita

It is the course that trains the professional who works in the design, execution, installation, and maintenance of automated machinery and.

FAQ

Frequently asked questions about Luigi Gonçalves Silva

Quick answers generated from the profile data available on this page.

What company does Luigi Gonçalves Silva work for?

Luigi Gonçalves Silva works for Yalo.

What is Luigi Gonçalves Silva's role at Yalo?

Luigi Gonçalves Silva is listed as IT Helpdesk Technician at Yalo.

Where is Luigi Gonçalves Silva based?

Luigi Gonçalves Silva is based in Santo André, São Paulo, Brazil while working with Yalo.

What companies has Luigi Gonçalves Silva worked for?

Luigi Gonçalves Silva has worked for Yalo and T-Systems Do Brasil.

Who are Luigi Gonçalves Silva's colleagues at Yalo?

Luigi Gonçalves Silva's colleagues at Yalo include Renan Dos Santos, Ana Pau Gómez, Erick Alberto Martínez García, Luis Gallardo, and Angelli Dubon.

How can I contact Luigi Gonçalves Silva?

You can use AeroLeads to view verified contact signals for Luigi Gonçalves Silva at Yalo, including work email, phone, and LinkedIn data when available.

What schools did Luigi Gonçalves Silva attend?

Luigi Gonçalves Silva holds Bacharelado Em Análise E Desenvolvimentos De Sistemas from Centro Universitário Fmu | Fiam-Faam.

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