Luigi Casole
AeroLeads people directory · profile

Luigi Casole Email & Phone Number

Director, Customer Experience at DigitalEd at DigitalEd
Location: Greater Toronto Area, Canada, Canada 8 work roles 1 school
1 work email found @digitaled.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@digitaled.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
DigitalEd
Role
Director, Customer Experience at DigitalEd
Location
Greater Toronto Area, Canada, Canada
Company size
52 employees

Who is Luigi Casole? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Luigi Casole is listed as Director, Customer Experience at DigitalEd at DigitalEd, a company with 52 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at digitaled.com and a matched LinkedIn profile for Luigi Casole.

Luigi Casole previously worked as Director, Customer Experience at Digitaled and Manager, Customer Success at Tapmango. Luigi Casole holds Bachelor'S Degree, Information Technology - Networking & Security Specialization from University Of Ontario Institute Of Technology.

Company email context

Email format at DigitalEd

This section adds company-level context without repeating Luigi Casole's masked contact details.

{first_initial}{last}@digitaled.com
89% confidence

AeroLeads found 1 current-domain work email signal for Luigi Casole. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Luigi Casole

Luigi Casole is a Director, Customer Experience at DigitalEd at DigitalEd. He possess expertise in networking, public speaking, troubleshooting, social media, html and 25 more skills. Colleagues describe him as "I worked with Luigi during my time at TapMango, where he was a senior CSM on the team I was leading. Luigi managed the relationships (and ultimately the retention and growth) of TapMango’s largest and most valued customers - providing complex custom onboardings for large franchise organizations with multi-location end users, plus the ongoing strategic guidance necessary for them to find continued results and a strong ROI. I was continually impressed by his drive to work collaboratively… Show more"

Listed skills include Networking, Public Speaking, Troubleshooting, Social Media, and 26 others.

Current workplace

Luigi Casole's current company

Company context helps verify the profile and gives searchers a useful next step.

DigitalEd
Digitaled
Director, Customer Experience at DigitalEd
waterloo, ontario, canada
Website
digitaled.com
Employees
52
AeroLeads page
Company profile
View company profile Email format
8 roles

Luigi Casole work experience

A career timeline built from the work history available for this profile.

Director, Customer Experience

Current
Digitaled

Waterloo, Ontario, Canada

  • Created & implemented customer health scoring & monitoring
  • Implemented NPS collection & process
  • Implemented an AI chatbot to introduce chat support to a customer segment resulting in a 30% decrease in support tickets
  • Created Customer Success Specialist position within company to begin foundation for a CS department
  • Contributed to creation of standardized customer onboarding process & empowered team members to take ownership and improve the process
  • Led employee… Show more
Dec 2021 - Present

Manager, Customer Success

Tapmango

Toronto, Ontario, Canada

  • Created & implemented streamlined onboarding process with focus on customer journey, ROI, and key targets/objectives that drive adoption & protect against churn
  • Restructured old task-management system to identify key account stages and provide clear picture of customer journey
  • Created & implemented 'Graduation' process to certify accounts for long term health and sustainability
  • Created capacity plan to prepare for growth and establish key data points that shape the CS team
  • … Show more
  • Led employee performance reviews and discussed improvement strategies with each team member
Mar 2019 - Dec 2021

Team Lead & Key Account Specialist | Customer Success

Tapmango

Toronto, Ontario, Canada

  • Managed & grew portfolio of 180+ accounts and 20+ key strategic accounts worth over $800k yearly revenue
  • Provided training, product support & solutions to team of 8 other CSM's
  • Helped implement Client Support Representative position at TapMango
  • Worked with clients to drive adoption and maintain ROI
  • Onboarded & trained new clients
  • Configured, tested, and implemented integrations with POS systems
Feb 2019 - Mar 2019

Key Account Specialist & Customer Success Manager

Tapmango

Toronto, Ontario, Canada

Sep 2018 - Feb 2019

Customer Success Manager & It/Hardware Specialist

Tapmango

Toronto, Ontario, Canada

Jul 2017 - Sep 2018

Business Development Associate

Tapmango

5775 Yonge Street

  • Full-cycle sales of SaaS
  • Cold called prospective clients
  • Booked & performed product demonstrations
Sep 2016 - Jul 2017

Co-Owner

Fdi Web Design Inc.

Vaughan, ON

  • Consulted with businesses on network infrastructure needs and solutions
  • Provided on-call support and assistance
  • Completed projects involving design, costing, and installation of network infrastructure
Jan 2015 - Jul 2018

Control Room Operator

Fca Fiat Chrysler Automobiles

Brampton, Ontario

  • Controlled Robotics, PLC's and sorting/racking systems for stamping department of factory
  • Troubleshooted failures in programming
  • Conducted annual system reviews & tested new software deployments
  • Coordinated with other departments for special orders/requests
Sep 2010 - Sep 2016
Team & coworkers

Colleagues at DigitalEd

Other employees you can reach at digitaled.com. View company contacts for 52 employees →

HR Hayley Reid Hayley Reid Colleague at DigitaledCanada, Canada View → EB Ezekiel Bamigboye Ezekiel Bamigboye Colleague at DigitaledKitchener, Ontario, Canada, Canada View → AJ Aishwarya Jagadeesh Aishwarya Jagadeesh Colleague at DigitaledToronto, Ontario, Canada, Canada View → KC Kim Coe Kim Coe Colleague at DigitaledWaterloo, Ontario, Canada, Canada View → RM Rachelle Mire Rachelle Mire Colleague at DigitaledCanada, Canada View → MT Meg Tyler Meg Tyler Colleague at DigitaledKitchener, Ontario, Canada, Canada View → BK Benjamin Klein Benjamin Klein Colleague at DigitaledBarrie, Ontario, Canada, Canada View → SA Sandra Allison Sandra Allison Colleague at DigitaledToronto, Ontario, Canada, Canada View → BB Bill Bentley Bill Bentley Colleague at DigitaledWaterloo, Ontario, Canada, Canada View → SS Sofia Savvidis Sofia Savvidis Colleague at DigitaledWaterloo, Ontario, Canada, Canada View →
1 education record

Luigi Casole education

FAQ

Frequently asked questions about Luigi Casole

Quick answers generated from the profile data available on this page.

What company does Luigi Casole work for?

Luigi Casole works for DigitalEd.

What is Luigi Casole's role at DigitalEd?

Luigi Casole is listed as Director, Customer Experience at DigitalEd at DigitalEd.

What is Luigi Casole's email address?

AeroLeads has found 1 work email signal at @digitaled.com for Luigi Casole at DigitalEd.

Where is Luigi Casole based?

Luigi Casole is based in Greater Toronto Area, Canada, Canada while working with DigitalEd.

What companies has Luigi Casole worked for?

Luigi Casole has worked for Digitaled, Tapmango, Fdi Web Design Inc., and Fca Fiat Chrysler Automobiles.

Who are Luigi Casole's colleagues at DigitalEd?

Luigi Casole's colleagues at DigitalEd include Hayley Reid, Ezekiel Bamigboye, Aishwarya Jagadeesh, Kim Coe, and Rachelle Mire.

How can I contact Luigi Casole?

You can use AeroLeads to view verified contact signals for Luigi Casole at DigitalEd, including work email, phone, and LinkedIn data when available.

What schools did Luigi Casole attend?

Luigi Casole holds Bachelor'S Degree, Information Technology - Networking & Security Specialization from University Of Ontario Institute Of Technology.

What skills is Luigi Casole known for?

Luigi Casole is listed with skills including Networking, Public Speaking, Troubleshooting, Social Media, Html, Research, Customer Service, and Leadership.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Luigi Casole you were looking for.

Luigi Casole
Luigi Casole
Adv Campaigns, Assets & Social Media Specialist Presso Renault Group
Rome
View similar profiles